Account Manager

3 months ago

Memphis, United States Mac Papers and Packaging, Full time
Job DescriptionJob Description

Location: The qualified candidate should live in Central Arkansas.


Account Manager responsibilities include travelling to client locations to create solutions, guide and advise for the sale of any and all Mac Papers Facility Supplies products. Account Managers must work to maintain existing business while also finding new sales leads, through prospecting, business directories, client referrals, etc. (This is meant to be a guide. Duties may vary dependent upon management.)



Essential Position Functions:

  • Maintain and aggressively grow existing account base of at assigned Mac branch.
  • Prospect, identify and develop customers for new business opportunities for all Mac Paper’s products.
  • Develop and execute a territory business plan; to be reviewed quarterly with branch leadership.
  • Identify customer needs and successfully recommend value added solutions that will improve processes and profitability.
  • Collaborate with equipment and consumable suppliers to target, assess, present and close business.
  • Participate in branch meetings and off-site product and sales training.
  • Develop customer business relationships from ownership/management to the floor.
  • Provide timely communication and unmatched customer service internally & externally.
  • Work effectively with customer service and operations departments.
  • Perform administrative duties, such as budgeting, reporting, etc.
  • Demonstrated ability to handle multiple tasks simultaneously in a fast-paced environment.
  • Work with local credit managers and GM's to open new accounts from credit standpoint.
  • Stay informed of market conditions, product innovations, and competitive landscape.
  • Review and analyzes reporting, including special order requests, customer bid files, and sales/gross profit margin data.
  • Work effectively with location management, sales team, and VP of Sales.
  • Develop and actively work CRM pipeline including periodic reviews with LOB leadership.
  • Other duties as required.



This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.



Education and/or Experience:

  • High school diploma or GED required.
  • 4-year bachelor’s degree preferred and/or equivalent experience.
  • Proven track record delivering on defined sales objectives.
  • Sales experience required.
  • B2B consultative sales experience with successful track record of sales and territory growth.
  • Strong interpersonal skills, time management experience and a self-starter.
  • Strong analytical and problem-solving skills.
  • Competitive, self-confident and growth oriented.
  • Ability to utilize CRM for daily business activities, planning & pipeline progression.
  • Ability to effectively utilize order entry systems and respond to emails.
  • Must have a valid driver’s license and insurable driving record.
  • 2-4 years of experience in selling to businesses a plus.
  • Must be able to efficiently use a Windows-based computer.
  • Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
  • Strong interpersonal, organizational, oral and written communications skills.
  • Must be able to read and communicate in English, for safe and effective performance of the job and business operations.
  • Must be able to work alone, and with a team.
  • Must be able to pass a drug screen and criminal background check.

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