Client Service Manager

3 weeks ago

Escondido, United States Divergent Marketing Solutions Full time $50,000 - $60,000
Job DescriptionJob Description

We specialize in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to expand our client base within the San Diego area. In today's economy, consumers look for ease, accessibility, and the business to come to them. Our mission is to bring that efficiency and convenience to the consumer on behalf of the brand. We are looking for a Client Service Manager that has grit, resiliency, and a competitive flair that will challenge the status quo and drive our team to be innovative and industry-leading. 

We are looking to bring on a Client Service Manager to join a highly talented, growth-motivated team. The Client Service Manager will be instrumental in driving new traffic to the brand and an essential element of our success. As the Client Service Manager, you will be working directly with customers in local markets and use a creative approach to promote a full line of products and services available to the consumer. This Client Service Manager position will be multi-faceted, as you will also support and collaborate cross-functionally with the Customer Service, Sales, and Direct Marketing departments to provide frontline feedback regarding the customer, client and brand experience. 

The Client Service Manager Will:

  • Meet with customers and clients to develop a deep understanding of their personal needs to conduct a tailored product and service recommendation.
  • Handle all questions, complaints, and inquiries with the highest degree of courtesy and professionalism to promptly and efficiently resolve issues. 
  • Manage business transactions in connection with activation of new customer accounts while simultaneously abiding by all CDC and state guidelines 
  • Possess a broad working knowledge of all company practices and operations and demonstrate an active student mentality and proficiency to maintain that knowledge
  • Support the Managers and confidently make recommendations to improve specific operating procedures, processes, and minimize customer churn  
  • Participate in ongoing on-the-job training including, but not limited to one-on-one training sessions, virtual webinars, and roleplaying various scenarios 

Client Service Manager Qualifications:

  • Experience in a customer service, sales, or hospitality background with at least 1-2 years of experience is a plus for this Customer Service Representative position
  • Leadership traits recognized within your community and social groups 
  • Solution-oriented with the grit to overcome any challenge with an optimistic approach 
  • A natural communicator and comfortable speaking in a face-to-face setting or in front of a large group of people 
  • Team-oriented and possess a strong will to teach, motivate, and mentor others

#LI-Onsite

Powered by JazzHR

lIvAKTZWeW

  • Client Service Manager

    2 weeks ago

    Escondido, United States Divergent Marketing Solutions Full time $50,000 - $60,000

    Job DescriptionJob DescriptionWe specialize in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to expand our client base within the San Diego area. In today's economy, consumers look for ease, accessibility, and the business to come to them. Our mission is to bring that efficiency and convenience to...

  • Client Services Coordinator

    1 week ago

    Escondido, California, United States Medix™ Full time

    Position Overview:As a vital member of our team, you will provide comprehensive support services, including client intake, evaluation, advocacy, and ongoing case coordination. Your primary goal will be to assist clients in achieving stable housing and fostering self-sufficiency.Key Duties:Offer a variety of client support services such as outreach,...

  • Client Account Manager

    3 weeks ago

    Escondido, United States SMH Business Services Full time $45,000 - $55,000

    Job DescriptionJob DescriptionOur company is a forward-focused business development firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Entry Level Account Manager team has enriched our atmosphere and culture. We are looking for an entry-level...

  • Safety Coordinator for Client Services

    1 week ago

    Escondido, California, United States Health Right 360 Full time

    Company OverviewHealthRIGHT 360 is dedicated to providing hope and transforming lives through comprehensive, integrated, and compassionate care. Our services encompass primary medical care, mental health support, and treatment for substance use disorders.Program FocusOur residential treatment programs are tailored to assist individuals and families grappling...

  • Client Relationship Manager

    4 days ago

    Escondido, California, United States California Comfort Control Full time

    Job OverviewCalifornia Comfort Control is seeking a skilled and dedicated Client Relationship Manager to join our team. This role serves as the primary liaison for our Preventative Maintenance and Contracted clientele. The ideal candidate will excel in nurturing and enhancing relationships with key clients while demonstrating meticulous attention to...

  • Security Professional

    4 days ago

    Escondido, California, United States Security Base Group Inc Full time

    Job OverviewSecurity Base Group Inc is seeking a dedicated Security Guard to join our team at one of our esteemed clients, a dispensary. The ideal candidate will possess a valid guard card, excellent customer service skills, and a commitment to upholding security standards.ResponsibilitiesConduct thorough check-ins of customers' identification using a...

  • Security Professional

    5 days ago

    Escondido, California, United States Security Base Group Inc Full time

    Job OverviewSecurity Base Group Inc is seeking a dedicated Security Guard to join our team at one of our esteemed clients, a dispensary. The ideal candidate will possess a valid guard card, excellent customer service skills, and a commitment to upholding security standards.ResponsibilitiesConduct thorough check-ins of customers' identification using a...

  • Client Support Specialist

    1 week ago

    Escondido, California, United States Interfaith Community Services Full time

    Job OverviewPosition Title: Case Manager – Supportive ServicesClassification: Non-Exempt / Full-Time (40 hours per week)Reports to: Program ManagerPOSITION SUMMARY: Established in 1979, Interfaith Community Services is dedicated to addressing the increasing challenges of hunger and homelessness in North San Diego County. Our mission is to empower...

  • Client Relations Coordinator

    1 week ago

    Escondido, California, United States Merry Maids Full time

    Position Overview: As a vital member of our team, you will provide comprehensive administrative support for our facilities, which may encompass data management, system enhancements, and payroll processing. You will be responsible for confirming client appointments and updating schedules with the latest client information, ensuring that team members are...

  • Client Safety Coordinator

    1 week ago

    Escondido, California, United States Health Right 360 Full time

    Company Overview:HealthRIGHT 360 is dedicated to providing hope and transforming lives through comprehensive, integrated care that encompasses primary medical services, mental health support, and treatment for substance use disorders.Program Description:Our residential treatment services cater to individuals and families grappling with substance use...

  • Client Support Specialist

    1 week ago

    Escondido, California, United States Goschchevy Full time

    Position Overview: Customer Care RepresentativeWe are seeking a dedicated Customer Care Representative to enhance our client relations at Goschchevy, a reputable family-owned automotive group in Southern California.Key Features of the Role:Full-time employment with a competitive hourly wage complemented by commission opportunities.Standard work schedule of...

  • Client Safety Coordinator

    1 week ago

    Escondido, California, United States Health Right 360 Full time

    About HealthRIGHT 360:HealthRIGHT 360 is dedicated to providing hope and transforming lives through comprehensive, integrated, and compassionate care. Our services encompass primary medical care, mental health support, and treatment for substance use disorders.Our Mission:We offer residential treatment programs aimed at supporting individuals and families...

  • Safety Coordinator for Client Support

    1 week ago

    Escondido, California, United States Health Right 360 Full time

    About HealthRIGHT 360:HealthRIGHT 360 is dedicated to transforming lives by providing comprehensive, integrated care that encompasses primary medical services, mental health support, and treatment for substance use disorders.Our Mission:We aim to offer residential treatment options tailored for individuals and families grappling with substance use disorders...

  • Client Relations and Sales Specialist

    1 week ago

    Escondido, California, United States Massage Envy Full time

    Overview:Elevate Your Career with Massage EnvyAre you enthusiastic about assisting others? At Massage Envy, we are on the lookout for exceptional individuals who are eager to contribute to our mission of enhancing client wellness. Our team is dedicated to providing an outstanding experience while expanding our member community to support more individuals on...

  • Safety Coordinator for Client Support

    1 week ago

    Escondido, California, United States Health Right 360 Full time

    About HealthRIGHT 360:HealthRIGHT 360 is dedicated to transforming lives by delivering comprehensive, integrated, and compassionate care to individuals in need. Our services encompass primary medical care, mental health support, and treatment for substance use disorders.Residential Treatment Services:We provide specialized residential treatment programs...

  • Safety Coordinator for Client Support

    4 days ago

    Escondido, California, United States Health Right 360 Full time

    About HealthRIGHT 360:HealthRIGHT 360 is dedicated to providing hope and transforming lives through comprehensive and compassionate care. Our services encompass primary medical care, mental health support, and treatment for substance use disorders.Residential Treatment Services:We offer specialized residential treatment programs tailored for individuals and...

  • Client Service Associate II

    1 week ago

    Escondido, California, United States California State Gov Full time

    Position Overview:As a Customer Service Representative with the California State Government, you will play a vital role in assisting citizens with their inquiries regarding essential services. Key Responsibilities:Act as the primary point of contact for customer service inquiries related to water, wastewater, and recycled water services.Perform reception...

  • Client Experience Specialist

    1 day ago

    Escondido, California, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding...

  • Insurance Client Advisor

    4 days ago

    Escondido, California, United States Brian Hicks - State Farm Agent Full time

    Join Our Team as an Insurance Account RepresentativeBrian Hicks - State Farm Agent is looking for a dedicated and customer-oriented individual to become part of our dynamic team. As an Insurance Account Representative, you will play a crucial role in fostering and nurturing client relationships.Your responsibilities will include:Engaging with clients to...

  • Case Manager

    1 day ago

    Escondido, California, United States Mental Health Systems, Inc. Full time

    Job SummaryMental Health Systems, Inc. is seeking a skilled Case Manager to join our team. As a Case Manager, you will play a critical role in supporting individuals in achieving their goals and improving their overall well-being.Key ResponsibilitiesCase Management: Provide comprehensive case management services to adults, including crisis intervention,...