Client Relations and Sales Specialist
2 months ago
Overview:
Elevate Your Career with Massage Envy
Are you enthusiastic about assisting others?
At Massage Envy, we are on the lookout for exceptional individuals who are eager to contribute to our mission of enhancing client wellness. Our team is dedicated to providing an outstanding experience while expanding our member community to support more individuals on their journey to well-being. If you enjoy engaging with people and are seeking a rewarding sales role, we invite you to explore the opportunities with us.
Compensation & Benefits:
- Competitive pay structure that acknowledges your dedication
- Hourly wages ranging from $16.00 to $20.00, inclusive of bonuses and commissions.
- Comprehensive benefits designed for your well-being:
- Employee Recognition Bonuses such as Paid Time Off, Employee Service Benefits (including massage and facial sessions), discounts, and engaging contests.
- Benefits encompass an Employee Assistance Program and Paid Sick Leave.
- Collaborative programs like Employee Referral bonuses, cross-training, and leadership development.
- A vibrant and stimulating workplace where you will face new challenges and never experience monotony.
- Training programs aimed at enhancing your sales and customer service capabilities.
- A flexible work schedule to promote a healthy work-life balance.
Ideal Candidates:
- Possess a high school diploma (or equivalent) with prior experience in retail or sales (preferred).
- Exhibit strong analytical skills, proficient in mathematics and computer usage, with the ability to manage multiple tasks.
- Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients.
- Have a passion for holistic wellness with a foundational understanding of massage and skincare services.
Daily Responsibilities:
- Deliver exceptional customer service, ensuring every client feels valued and understood.
- Advocate for the importance of Total Body Care by informing clients about new and enhanced services, promoting the Massage Envy Wellness Program, scheduling future appointments, and encouraging retail purchases based on service provider recommendations.
- Facilitate clinic operations by welcoming clients, managing service appointments, answering inquiries, and addressing concerns.
- Assist in expanding and retaining our client base through in-person interactions and outreach.
Work Culture & Support:
- Leadership that is committed to your success through comprehensive training.
- Recognition programs (such as Sales Associate of the Year).
- A supportive community that values individuality and knowledge sharing.
If you are ready to become part of a growing community of dedicated professionals who share your passion for wellness, we look forward to meeting you.
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