Senior Program Officer for Program Operations

1 month ago


Baltimore, United States Global Refuge Full time
Job DescriptionJob Description

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you

Reporting to the Director for Children and Family Services, the Sr. Program Officer for Operations will oversee operational activities related to sites and programs serving unaccompanied immigrant children released from federal custody.

This position can be remote with occasional trips to Baltimore as needed.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as Government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  • medical, dental, and vision available on the first day of employment,
  • professional development, tuition reimbursement,
  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
  • company 403(b) contribution of 3%, an additional 7% match which vests immediately,
  • Family Building benefits for reproductive procedures, adoption/foster care assistance, and
  • an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

  • Provides support to the VP, Directors, and Deputy Directors in the areas of proposal development, report editing, and contract management.
  • Provides support with budget development, management, and adjustment activities.
  • Gathers, organizes, and analyzes data related to grants, budgets, and contracts.
  • Ensures work plan development, adherence to internal operating policy and procedures, and compliance with federal obligations.
  • Assists with activities related to interdepartmental relations and operations to improve the efficiency and efficacy of internal procedures.
  • Communicates with partners regarding contracts and budgets.
  • Participates in agency-wide activities and initiatives including all-staff meetings, working groups or task forces, and implementation of strategic initiatives.
  • Assists with the writing of various governmental reports (quarterly, annual, and monitoring visit reports).
  • Coordinates regular, effective collaboration with LIRS partners, ORR, Voluntary Agencies, and other key stakeholders who are engaged in service provision to unaccompanied migrant and refugee children on various tasks through rapport-building and the development of long-term working relationships.
  • Ensures solutions are consistent with organizational objectives.
  • Assists the Deputy Director for Children and Family Services by ensuring coordination, collaboration, and information sharing on major developments, activities, and initiatives.
  • Manages staff as needed and assigned.
  • Represents LIRS Children's Services at assigned external meetings, trainings, or groups.
  • Other duties as assigned

QUALIFICATIONS

  • Master's degree in business administration or other related field
  • Minimum of four years of experience in budget management
  • Minimum of three years of managerial experience with increasing roles and responsibilities in supervision, program management, implementation, and evaluation.
  • Demonstrated ability to work within a team and independently to establish priorities and exercise sound judgment in response to systems that are highly complex, sensitive, and confidential.
  • Demonstrated ability to develop and manage collaborative relationships as part of programmatic proposal development.
  • Demonstrated experience in providing technical assistance to internal staff and external stakeholders on budget-related topics.
  • Demonstrated ability to utilize tact and discretion when resolving issues and/or non-routine matters within the organization. Uses diplomatic skills to obtain trust and cooperation in order to resolve problems, manage projects, or achieve appropriate solutions.
  • Experience and knowledge of legal and political issues related to immigration and child welfare preferred.
  • Excellent oral and written communication skills and the ability to interact well with all levels of various systems.
  • Experience with and commitment to working in a cross-cultural or diverse workforce.
  • A valid driver's license and the ability to drive unrestricted are required.
  • Able and willing to travel 25% of annual time.
  • Proficiency in Microsoft Office applications.
  • Commitment to LIRS' core mission and values and an ability to model those values in relationships with colleagues and partners; commitment to empowering refugees and migrants.

Special Position Requirements

  • Must be willing and able to clear a criminal background check for the past 7 years.
  • Must be willing and able to request and clear Child Abuse and Neglect background checks in all states lived within the previous 5 years, updated yearly.
  • Must obtain a negative TB Test yearly.
  • Must be willing and able to obtain an FBI fingerprint check every 5 years.
  • Must have a valid driver's license and MVA check free of major infractions for the last 7 years.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.



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