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Key Account Manager

3 months ago

Phoenix, United States Albireo Energy Full time
Job DescriptionJob Description

The Data Center vertical segment is experiencing tremendous sales growth in key markets within the US. Albireo Energy is looking to expand profitable sales and market share in an exciting business environment as part of the newly created Data Center Solutions group. Join our team and be part of an exciting enterprise.

The Key Account Manager for Data Centers is responsible for managing and developing key accounts and relationships with data center clients. They are responsible for understanding the unique needs, requirements, and challenges of data centers and providing customized BMS /EPMS solutions to meet those needs. The KAM should have previous experience in owner-direct sales and/or the plan and spec market. Many of our top performers have a background from a large organization where they have gained experience and appreciation for a disciplined approach to account management and the competitive bid process.

This role reports to the Vice President of Sales for Data Center Solutions

Preferred Locations: Phoenix, Dallas, Chicago additional locations include Atlanta and NoVA.

Key responsibilities of a Key Account Manager for Data Centers include.

  • Develop and maintain strong relationships with key decision-makers at data center clients.
  • Understand and stay up to date with industry trends, technologies, and best practices in data center operations.
  • Solution Presentation and Demonstration: Provide technical product demonstrations and presentations to showcase the benefits of control and solutions for data centers. Collaborate with the sales team to prepare proposals and negotiate contracts.
  • Customer Support: Act as the main point of contact for customer inquiries and technical support. Address customer issues, resolve problems, and ensure customer satisfaction.
  • Industry Knowledge and Thought Leadership: Stay updated with industry trends, new technologies, and regulations related to data centers and BMS. Serve as a subject matter expert by sharing insights and knowledge with customers and internal teams.
  • Collaboration with Internal Teams: Work closely with cross-functional teams such as sales, marketing, engineering, and product development to coordinate activities and ensure a unified customer experience. Provide feedback and market insights to help improve products and services.
  • Actively participate in business development activities, including prospecting, lead generation, and proposal development.
  • Negotiate and close contracts and agreements with clients.
  • Monitor and manage ongoing projects, ensuring successful implementation and client satisfaction.
  • Provide ongoing support and technical assistance to data center clients, acting as their primary point of contact for any issues or concerns.
  • Monitor and analyze client feedback and market trends to identify areas for improvement and innovation.
  • Provide regular reports on sales activities, project progress, and client satisfaction to management within our CRM tool.

Requirements

  • Bachelor's degree in mechanical or electrical engineering preferred or business.
  • 5 years prior experience in sales or account management, preferably in the data center industry with control systems.
  • Professional Certification such as PE, CEM, LEED, and AP.
  • Trade Associations with 7x24 chapters, USGBC, AEE.
  • Strong understanding of building automation systems, data center operations, mechanical and electric systems and related technologies.
  • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders at various levels.
  • Strong problem-solving and analytical skills to understand complex client requirements and propose appropriate solutions.
  • Ability to work independently and manage multiple projects and clients simultaneously.
  • Proven track record in meeting sales targets and delivering high levels of customer satisfaction.
  • Proficiency in using CRM software and other relevant tools and technologies.
  • Willingness to travel to client sites and attend industry events as required.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Basic Life Insurance

Voluntary Life Insurance

Short Term & Long Term Disability

Paid Vacation

Paid Sick Time

Paid Holidays

401K with Company match

Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.