Concierge

1 week ago

Orange City, United States Experience SL Co. Part time
Job DescriptionJob Description

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Concierge to join our amazing team

Benefits: We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Schedule: Part-Time: Monday 8am-4pm, Tuesday 4pm-8pm & Friday 4pm-8pm; able to cover other shifts as needed.

Responsibilities:

  • Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff.
  • Has a solid understanding of ‘who’ the customer is and provides a level of service that is positive and rememberable.
  • Understands the customer’s needs, requests and / or concerns and assists in providing them with personalized solutions.
  • Answers the phone within 3 rings; determine the nature of the call to either relay information or route the call as appropriate.
  • Takes detailed messages with name, date, time, return phone number and any additional information that is pertinent at the time of the call. Ensures the message is received by the intended person in a timely manner.
  • Coordinates services for residents and their families (especially out of town guests), this would include but not be limited to the following: dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater, and movie tickets, as well as transportation to and from events, appointments and errand running. The Concierge will follow up after services were rendered to confirm that all was satisfactory
  • Connects with all new residents and families within the first week of arrival to introduce oneself, welcome them to the community, provide information on the concierge services for the community.
  • Answers questions and directs appropriately to nearby community resources.
  • Coordinates the community’s transportation schedule. This would mean to monitor the sign-up sheet for all requests, ensuring there are no conflicts for the chauffer. Provide written confirmation to all parties to ensure a smooth and pleasant experience.
  • Serves as a liaison between the culinary department and guest meal reservations. Provide written confirmation on the reservation to all parties to ensure a smooth and pleasant experience.
  • Make reminder calls to residents who are not in the dining room, maintaining RSVP lists for community events, family events and special meals that are held throughout the year.
  • Maintains security of the community by following procedures, monitoring logbooks to include resident and guest sign-in and sign-out logs.
  • Maintains a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations.
  • Receive and sort incoming mail. Deliver mail as appropriate.
  • Receive and log all packages that arrive at the community.
  • May perform other duties as assigned.

Requirements:

  • Experience as a Concierge, or experience in a customer service role is preferred.
  • One (1) to two (2) years of working with seniors preferred.
  • Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the customer who you are currently serving.
  • Ability to communicate verbally, in writing, and through pictures when necessary.
  • Able to exude confidence and patience with all interactions.
  • Ability to manage time efficiently.
  • Able to operate standard office equipment.
  • Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email.
  • The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy.
  • Able to think creatively and independently to meet worthwhile objectives.
  • Able to be innovative to create and generate solutions.
  • Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
  • Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
  • Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
  • Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results.
  • Expected to be punctual, neat, clean, and professional in appearance.
  • Ability to work varied schedules to include weekends, evenings, and holidays.

  • Concierge

    1 month ago

    Granite City, Illinois, United States Cedarhurst of Granite City Full time

    Cedarhurst of Granite City - Cedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a Concierge at our Cedarhurst of Granite City community.As a Concierge you will have to opportunity to connect with, and positively impact the lives of, our residents dailyAssisting...

  • Concierge

    3 months ago

    Atlantic City, United States Associa Full time

    Job Description Job Summary A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees....

  • Hotel Concierge

    2 weeks ago

    Park City, United States Hotel Park City Ruth's Chris Steak House Full time

    Job DescriptionJob DescriptionHotel Park City, Located in beautiful Park City, UT; a proud member of Autograph Collection Hotels by Marriott International, is currently seeking a detailed, customer service driven, Concierge. At Hotel Park City the Concierge is critical to guest satisfaction. Daily duties include welcoming guests, assisting guests with...

  • Concierge - The First Residences

    2 weeks ago

    Oklahoma City, United States NE Property Management Full time

    Job DescriptionJob DescriptionThe First Residences at the First National Center is seeking an experienced Concierge with previous Concierge and Customer Service experience.Schedule: Monday to Friday, evening shiftRotating weekend schedule (typically 2 to 3 weekends a month) 4pm-Midnight. ResponsibilitiesSchedule Concierge TeamFacilitate and streamline...

  • Concierge

    7 days ago

    Jersey City, United States DVORA Life Full time

    Role and ResponsibilitiesIn this role, you will be the face and voice of the company, working to fulfill our mission to be dedicated caretakers of our community and make our members happy. As we plan our long-term growth and expansion, with the goal of ultimately providing 24/7 service for our members, the Concierge welcomes members into our community with...

  • Concierge

    7 days ago

    Jersey City, United States DVORA Life Full time

    Role and ResponsibilitiesIn this role, you will be the face and voice of the company, working to fulfill our mission to be dedicated caretakers of our community and make our members happy. As we plan our long-term growth and expansion, with the goal of ultimately providing 24/7 service for our members, the Concierge welcomes members into our community with...

  • Physical Therapist

    5 days ago

    Lake City, Florida, United States Concierge Home Care Full time

    Job OverviewConcierge Home Care is seeking a skilled Physical Therapist to join our team in Lake City, FL.Job Summary:We are looking for a compassionate and experienced Physical Therapist to provide high-quality care to our patients in the comfort of their own homes.Key Responsibilities:Conduct thorough assessments of patients' conditions and develop...

  • Lead Spa Concierge

    2 weeks ago

    Peachtree City, United States The Woodhouse Spa - Peachtree City Full time $20 - $24

    Job DescriptionJob DescriptionBenefits:Preventive Wellness Plan401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree uniformsOpportunity for advancementPaid time offTraining & developmentVision insurance This role is for a full-time Spa Concierge Lead, a vital part of our team's success! The Woodhouse Day Spa -...

  • Building Concierge

    2 months ago

    Jersey City, United States Broad Real Estate Services Full time

    Job DescriptionJob DescriptionAbout Us:Broad Real Estate is a leading provider of management services for, a dynamic multi-tenant space located at the waterfront of Jersey City. We take pride in creating an inclusive and collaborative environment that caters to the diverse needs of our tenants. As we expand our service offerings, we are seeking a dedicated...

  • Concierge Ambassador

    3 days ago

    Garden City, Michigan, United States Bristal Assisted Living Full time

    Make a Difference in the Lives of OthersThe Bristal Assisted Living is a premier senior care organization that values its employees as individuals, not just their experience and skillsets. We're seeking a highly skilled and enthusiastic Concierge Ambassador to create an exceptional first impression of our community for visitors and residents alike.About the...

  • Concierge (Part-Time)

    3 months ago

    Union City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New York. We are currently interviewing for concierge positions.Available Schedule - Saturday & Sunday 11pm-7amPay Rate: $15/hrThe ideal candidate will have...

  • Concierge (Part-Time)

    4 weeks ago

    Union City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New York. We are currently interviewing for concierge positions.Available Schedule - Saturday & Sunday 11pm-7amPay Rate: $15/hrThe ideal candidate will have...

  • Concierge

    2 months ago

    Park City, United States Waldorf Astoria Park City Full time

    DescriptionWaldorf Astoria is looking for a Concierge to join the Front Office Team in Park City!With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal...

  • Residential Concierge

    2 months ago

    Oklahoma City, United States NE Property Management Full time

    Job DescriptionJob DescriptionThe First Residences at the First National Center is seeking an experienced Concierge with previous Concierge and Customer Service experience.Schedule: Monday to Friday, 8am-5pm or 10am-6pmRotating weekend schedule (typically 2 to 3 weekends a month) 4pm-Midnight. ResponsibilitiesSchedule Concierge TeamFacilitate and streamline...

  • Spa Concierge

    4 weeks ago

    Peachtree City, United States The Woodhouse Spa - Peachtree City Part time $15 - $17

    Job DescriptionJob DescriptionBenefits:Competitive salaryEmployee discountsFlexible scheduleFree uniformsTraining & development At Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism, and in return, we will train you in The Woodhouse Way providing you with the...

  • Concierge Associate

    3 days ago

    Union City, New Jersey, United States Adamas Building Services Full time

    Adamas Building Services is seeking a highly skilled and experienced Concierge/Front Desk Associate to join our team. As a leading expert in the Residential Services market, we provide exceptional services to our clients throughout New York.Available Schedule: Saturday & Sunday, 11pm-7amPay Rate: $15/hourKey Responsibilities:Provide exceptional customer...

  • Ski Concierge

    5 days ago

    Park City, Utah, United States Resorts West Full time

    Job SummaryThe Ski Valet will provide exceptional service to all guests and owners at the Silver Strike Lodge, ensuring a luxurious and memorable experience. Key responsibilities include:Key ResponsibilitiesAct as a ski concierge, providing personalized assistance to guests and owners.Ensure a seamless and enjoyable experience for guests, from storage and...

  • Luxury Property Concierge

    12 hours ago

    Jersey City, New Jersey, United States Adamas Building Services Full time

    Job OverviewAdamas Building Services is a leading provider of premium property management services, delivering exceptional experiences to residents and clients alike. As a Concierge Professional, you will be an integral part of our team, responsible for ensuring seamless interactions between residents, guests, and our staff.Key Responsibilities:Provide...

  • Security/Concierge (Floater)

    3 months ago

    Jersey City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.Adamas Building Services is looking for an exceptional...

  • Concierge (Part-Time)

    4 weeks ago

    Union City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New Jersey. We are currently interviewing for concierge positions.Available Schedules: Friday - Monday, 3pm-11pm, and Friday & Saturday, 11pm-7amPay Rate:...