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Lead Spa Concierge

2 months ago

Peachtree City, United States The Woodhouse Spa - Peachtree City Full time $20 - $24
Job DescriptionJob DescriptionBenefits:
  • Preventive Wellness Plan
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

This role is for a full-time Spa Concierge Lead, a vital part of our team's success The Woodhouse Day Spa - Peachtree City strives to create a unique spa experience for each of our guests and cannot achieve this without talented team members who have passion for what they do, balanced with a personal commitment to our company mission, the ability to manage others, and a desire to learn and grow.

More specifically, our Lead Spa Concierge will:
  • Use organization skills and an astute attention for detail to make sure that the spa remains magazine ready and hospitality team members are equipped with the information and marching orders that they need to execute productive days
  • Orchestrate the spa schedule and ensure proper guest flow, as well as Spa Concierge coverage account for peak and non-peak days
  • Train Spa Concierge team members on all aspects of the Spa Concierge role
  • Use spa metrics and KPIs to develop initiatives and coaching that help the spa meet hospitality related goals
  • Work cooperatively with service provider leads to improve workflows for seamless operations
  • Ensure a positive, consistent experience for guests and team members alike
  • Support the Spa Coordinator and use weekly meetings and constant communication to share ideas, execute tasks in a timely manner, and convey the needs of the team and spa as related to the hospitality side of the business
Woodhouse Employee Perks include:
  • Competitive Pay and Flexible Scheduling
  • Paid Time Off (PTO) and Benefits for full-time team members
  • Generous discounts and opportunities to enjoy services and products
  • Paid training in The Woodhouse Way, Management and Leadership, as well as industry hospitality standards
  • Working in a new state of the art facility
We are a company that recognizes, rewards and celebrates with you along the way--as you excel and grow in your talents, opportunity will follow you.

This is a management position and all applicants should have demonstrated management experience detailed within their resume for consideration.

The Woodhouse Day Spa is an Equal Opportunity Employer.