Sr. Support Engineer OD

4 weeks ago

Fayetteville, United States Castalia Systems Full time
Job DescriptionJob Description

Job Type: Full-Time

Clearance: Top Secret Clearance with SCI Eligibility

Must be a U.S. Citizen

Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.

Job Summary

Castalia Systems is currently searching for a Sr. Support Engineer to be part of an exciting opportunity supporting the United States Special Operations Command (USSOCOM), Program Executive Office for Special Operations Forces Digital Applications (PEO SDA). The primary mission of the PEO is to deliver innovative, relevant, and dependable Special Operations-peculiar software and data capabilities for the Special Operations Forces (SOF) warfighter to achieve information dominance and win in a complex environment.

Roles and Responsibilities

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

  • The Sr. Systems Engineer provides support to operations requires knowledge on SOCOM and Joint Staff operations and targeting cycles, understanding of Tactical Data Links, and routing of COP data.
  • Must know, support, and teach all SOCOM and Joint Staff programs of record for COP management, Operational Area of Interest (OAI) management, Commander Critical Information Requirements (CCIR) management, as well as other software programs available to units that support an operational requirement.
  • Must work with assigned units to understand unit specific requirements and report to SOCOM all operation capability gaps for software and technology at the unit level.
  • Collaborate, coordinate, and synchronize efforts as required with appropriate Geographic Combatant Command (GCC) and relevant Joint Task Forces and has a solid understanding of Task Organization as it pertains to Command and Control (C2) supporting or supported and command relationships
  • Support includes attending and maintaining situation awareness on Area of Responsibility (AoR) level working groups as it pertains to Mission Command and C2 efforts to include but not limited to, COP Working Groups, Joint Fires Working Group, Sustainment, Protection and Tactical Data Link (TADL) Working Groups.

Knowledge and Skills

  • In-depth knowledge of the Unified Command structure, joint doctrine, and joint policies.
  • Detailed working knowledge of processes and procedures for using automated tools to plan, support, and execute Special Operations roles for mission planning.
  • Ability to develop processes and techniques which enhance the mission planning environment and reduces the workload for other mission planning support Contractors.
  • Minimum 8 years of experience in technical support position and Operational or Intelligence Community (IC) operations, platforms, functions, and terminology experience.
  • Minimum of 8 years’ experience in implementing and training software systems/updates, standard operating procedures and technical documentation.

Physical Requirements/Work Environment

  • Typical office environment

Travel

  • Not required

Company Description

Castalia Systems is a proven business partner providing mission critical solutions to the Federal Government. We provide cutting edge solutions from Securing and Managing Data to Systems Engineering and Development. Castalia Systems is a pioneer in Artificial Intelligence Design and Application.

With our vast knowledge of our customers needs and relevant technology, our team is able to bring successful solutions to every mission. We are one-upping our competitors by providing premium IT solutions and platforms with a cutting edge technology so it’s so evident when you compare us with anyone.

Disclaimer

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.

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