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Account Manager

2 months ago

Holland, United States Mission Design & Automation Full time
Job DescriptionJob Description

This role will work directly with our customers and team to develop solutions that exceed our customer’s expectations for innovation and return on investment. Account Managers foster a positive, long-lasting, and collaborative relationship with customers, listening to their needs and responding with highly competitive solutions. We believe that our customers should experience a seamless process from start to finish and our people, culture, and a customer-centric attitude will make that possible. The ideal candidate will be capable of balancing multiple diverse projects, have a high technical aptitude, integrity, and have a broad experience in automation.

Essential Duties and Responsibilities:

1. Customer Acquisition and Relationship Building: Developing and nurturing relationships with potential and existing customers to understand their automation needs.

2. Customized Solution Sales: Presenting tailored automation and robotics solutions to customers, highlighting benefits and ROI.

3. Deal Negotiation and Closing: Effectively negotiating terms and closing deals to secure business and generate revenue.

4. Post-Sale Engagement: Maintaining contact with customers post-sale to ensure satisfaction and foster long-term relationships.

5. Market Awareness and Continuous Learning: Keeping abreast of industry trends and advancements to enhance sales strategies and offerings.

6. Customer Visits: As an important part of our business, in-person visits to various customer sites are a vital part of building customer relationships and to help the team in understanding full scope of projects.

Qualifications:

  • Determination to succeed and a drive to win
  • Bachelor’s degree in a related engineering or business discipline is preferred
  • Minimum of 3 years of experience in the industrial automation sector, specifically in selling or concepting custom high-end automation equipment. 2+ years of this being in a conceptual role is preferred
  • Previous background in machine design or building is a significant asset
  • Demonstrated ability in creative problem-solving, especially in areas lacking standard solutions
  • Proactive and able to operate autonomously
  • Stellar interpersonal and communication skills across multiple mediums, including sketches, CAD, email, and phone
  • Computer proficiency, especially with Microsoft Office Suite and CRM tools
  • A deep-seated commitment to nurturing long-term customer and team relationships
  • Prior experience in the automation industry is essential

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