Operations Coordinator
3 months ago
Who We Are:
The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so no one must worry where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.
Where You’ll Work:
Operations / Supply Chain
About the Role:
The Operations Coordinator will support the operations of the Atlanta Community Food Bank’s Community Food Center. The Community Food Center utilizes volunteers and staff to execute food distributions in the community to clients experiencing food insecurity. The individual in the Operations Coordinator position will assist with food packing, client distributions, warehousing, and non-CDL transportation processes, while maintaining compliance with food, personnel, and DOT safety. Support for some evening and weekend operations is required. This position reports to the Operations Manager.
What You will Do:
Support warehouse operations
Utilize inventory management tools to accurately record movements of ingredient, in-process and finished products
Stage materials and equipment as needed for scheduled production
Ensure all materials are properly coded and/or labeled
Accurately record all production and material waste
Provide outstanding customer service
Greet clients and volunteers and coordinate volunteer check-in process
Effectively communicate key organizational messaging?to volunteers regarding their service contributions
Effectively communicate regarding resources available to clients and the process to receive resources
Effectively communicate volunteer shift schedule activities and assign tasks
Train volunteers on assigned tasks, and monitor appropriately throughout the shift
Maintain client confidentiality
Ensure food quality and safety
Wear steel-toed shoes when operating equipment
Ensure volunteers complete and submit waiver documents
Maintain accurate and timely Food Safety and Cleaning & Sanitizing records
Safely operate all material handling and operating equipment and maintain appropriate recordkeeping
Keep temperature records up to date
Train volunteers on appropriate quality & safety standards
Ensure completion of routine cleaning
Our Inclusive Hiring Process:
At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences – educational and work. Towards that end, our Inclusive Hiring process is grounded on a skills-based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.
Key Competencies we look for in All our Food Bankers are:
Customer Focus
Decision Making
Accountability
The Ability to Navigate Change
If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply.
What You will Need: Skills and Experience your resume should demonstrate:
Demonstrated experience working in a fast-paced warehouse or retail environment
A valid driver's license
Experience driving non CDL vehicles
Demonstrated experience interacting with diverse groups of people in a professional manner and the ability to speak in front of groups and assign tasks for the shift
Adaptability to change as needs fluctuate throughout the shift
Ability to communicate effectively in English and Spanish
Ability to utilize an electric pallet jack or the willingness to learn
Even Better if you have:
A passion for making a difference in the community
Demonstrated experience operating a sit-down forklift or experience handling other heavy equipment
Knowledge on inventory record-keeping
Knowledge on inventory management (Using the FIFO method)
Food Safety knowledge
This role may be a fit for you if you:
Have good verbal communication skills
Are dependable, a team player and can work with little supervision
Have a high-level of flexibility and excellent customer service skills when engaging with both internal and external constituents
Can divert your attention to multiple tasks simultaneously
And you will love this position if:
You enjoy working in a fast-paced environment with diverse groups of people
Enjoy serving others and working as part of a team
There may be some Physical Demands:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees are?routinely required to lift up to 50 lbs.
Frequent bending, stooping, reaching, climbing and walking are required.
This position would normally have routine opportunities to alter physical position or change eye focus. Frequently operates in temperature conditions consistent with outside weather. Frequently transition between ambient and refrigerator / freezer temperatures. Occasional regional travel with ACFB team members may be required.
Expectation:
We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness, and teamwork to advance our mission: To fight hunger by engaging, educating, and empowering our community.
Final Thoughts:
Do not meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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