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Benefit Administration Technology Specialist

3 months ago

Berkeley Heights, United States Savoy Associates Full time
Job DescriptionJob DescriptionSalary:

Are you a dependable and ambitious individual who takes pride in their work? If you’re looking for the opportunity to work for a dynamic company, we want to speak with you

 

As a Benefit Administration Technology Specialist, you will excel at building relationships with our clients and broker partners.

 

Responsibilities

  • Expertly configures and implements online benefits enrollment platform to support a client’s customized benefit program
  • Serve as primary contact for a block of clients and respond to inquiries, questions, or requests in a timely and professional manner
  • Manage client implementations by tracking project timelines, gathering requirements, system configuration, site testing and conduct HR user trainings
  • Process client renewals by gathering required information, configure system for Open Enrollment and site testing
  • Expertly address challenging questions and independently troubleshoot system issues while providing answers back to clients that are quick and easy to understand
  • Conduct demonstrations of the platform for potential clients

 

Qualifications

  • 3+ years’ experience in the employee benefits industry
  • Experience in implementing and supporting a benefits administration platform is a plus
  • Proficient in Excel
  • Proficient in using virtual meeting platforms (Zoom, GoToMeeting, Microsoft Teams)
  • Self-starter with strong analytical and problem-solving skills
  • Motivated problem solver who can accurately document and communicate issues

 

We Offer

  • Flexible working arrangements
  • Medical, dental, & vision coverage
  • Insurance coverage for the unexpected
  • 401(k) plan w/ match
  • Paid time off
  • Company culture/ wellness events


About Savoy

Savoy is a strategic partner specializing in consulting services. With more than 35 years’ experience, Savoy is a proudly independent boutique agency that provides a full suite of health and specialty benefits, individual health and life insurance, Medicare, a multichannel Contact Center, compliance and human resources services, technology, research, education, marketing, and other innovative solutions through its offices in Connecticut, Florida, New York, New Jersey, Pennsylvania and Delaware.