Benefits Administration Technology Specialist
3 weeks ago
Savoy Associates is seeking a highly skilled Benefits Administration Technology Specialist to join our team. As a key member of our team, you will be responsible for implementing and supporting our online benefits enrollment platform for clients.
Responsibilities
- Configure and implement the online benefits enrollment platform to support client customized benefit programs
- Serve as primary contact for a block of clients and respond to inquiries, questions, or requests in a timely and professional manner
- Manage client implementations by tracking project timelines, gathering requirements, system configuration, site testing, and conducting HR user trainings
- Process client renewals by gathering required information, configure system for Open Enrollment, and site testing
- Address challenging questions and independently troubleshoot system issues while providing answers back to clients that are quick and easy to understand
- Conduct demonstrations of the platform for potential clients
Qualifications
- 3+ years' experience in the employee benefits industry
- Experience in implementing and supporting a benefits administration platform is a plus
- Proficient in Excel
- Proficient in using virtual meeting platforms (Zoom, GoToMeeting, Microsoft Teams)
- Self-starter with strong analytical and problem-solving skills
- Motivated problem solver who can accurately document and communicate issues
We Offer
- Flexible working arrangements
- Medical, dental, & vision coverage
- Insurance coverage for the unexpected
- 401(k) plan w/ match
- Paid time off
- Company culture/ wellness events
About Savoy Associates
Savoy Associates is a strategic partner specializing in consulting services. With over 35 years' experience, we provide a full suite of health and specialty benefits, individual health and life insurance, Medicare, a multichannel Contact Center, compliance and human resources services, technology, research, education, marketing, and other innovative solutions through our offices in Connecticut, Florida, New York, New Jersey, Pennsylvania, and Delaware.
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