Assistant Branch Manager

2 months ago

Hampton, United States The Old Point National Bank Full time
Job DescriptionJob Description

Position Summary: Under general direction, responsible for daily branch operations and staff supervision. Assists the Branch Officer in processing loans. Work requires comprehensive knowledge and understanding of branch operation methods, systems, policies and procedures. Work requires the ability to handle sensitive and confidential information with discretion; strict adherence to established policy and procedures, and thorough knowledge and understanding of branch operational procedures to maintain branch security.


Essential Functions:

  • Supervises the day-to-day operations of the branch.
  • Provides quality customer service to develop new business and maintain existing relationships.
  • Assists with the processing and approval of consumer and small business loans.
  • Performs CSR duties as required.
  • Attends meetings and training, as required.
  • Actively involved in and represents OPNB at designated community functions and events. Uses opportunities wisely to promote the bank and to develop new business.
  • Adheres to SAFE Act requirements when acting as a (MLO) mortgage loan originator.
  • Performs all work in compliance with applicable regulations/policy and procedures.
  • Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with bank policies and related laws and regulations.
  • Performs other related duties as assigned.


Position Requirements: (Knowledge/Skills/Abilities):

• Demonstrated supervisory skills and experience.
• Thorough knowledge of banking products and services.
• Excellent verbal and written communication skills.
• Intermediate knowledge of MS Word, Excel and Outlook with the ability to learn job specific software applications.
• Excellent organizational skills with the ability to manage multiple tasks.
• Excellent interpersonal skills with proven customer services and sales skills and experience.
• Maintain registration with the federal registry system (NMLS) and maintain a status in good standing under the SAFE ACT requirements which includes maintaining the unique identifier number if acting as a (MLO).

Education/Experience:

• High School graduate or GED with post-graduate studies in business, banking or finance, and 2 years retail branch banking experience or an equivalent combination of education and experience.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel and talk or hear and occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision requirements for the job include close vision (at 20 inches or less) and the ability to recognize colors.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is typically indoors and in an office setting. The noise level within the work environment is typically moderate.

The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

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