Assistant General Manager

4 days ago

Hampton, Virginia, United States Entertainment Consulting International LLC Full time

Job Title: Assistant General Manager

Job Summary:

We are seeking an experienced and skilled Assistant General Manager to join our team at Entertainment Consulting International LLC. The successful candidate will be responsible for overseeing the day-to-day operations of our venue, ensuring a high level of customer service, and contributing to the overall success of our business.

Key Responsibilities:

  • Control the day-to-day operations of the venue, ensuring compliance with company policies and guidelines.
  • Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms, and appearance standards.
  • Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
  • Maintain cost of goods sold, nightly comps, nightly recap reports, and safe audits by overseeing inventory counts.
  • Respond to customer service needs to provide the highest standards of service.
  • Assist the General Manager in the management of third-party vendor contracts.
  • Complete financial and personnel/payroll related administrative duties accurately, on time, and in accordance with company policies.
  • Recruit, interview, and hire supervisory and hourly team members; train, supervise, and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
  • Train employees, as assigned, in an ongoing basis.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
  • Assist with ensuring the daily deposits have been deposited, safe counts conducted, and venue's cash is secured at all times.

Requirements:

  • High School Diploma or GED; College degree preferred.
  • Must have 1-3 years leadership experience in a fast-paced hospitality food and beverage environment and have proven ability to thrive in such an environment.
  • Good people management skills, communication, and listening skills.
  • Proven ability to lead a team and communicate efficiently, both verbally and in writing.
  • Must be flexible and adaptable to change.
  • Demonstrated time management and organizational skills.
  • Must be internally motivated and detail-oriented and have a passion for teaching others.
  • Exceptional time management and organization skills.
  • Ability to work evenings, weekends, and holidays.
  • Must be at least 21 years of age.

Physical Demands:

  • Moving safely and efficiently about the facilities.
  • Carrying or lifting items weighing up to 75 pounds.
  • Handling food, objects, products, and utensils.
  • Bending, stooping, kneeling.

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