Operations Director

3 weeks ago

Ann Arbor, United States TekWissen LLC Full time
Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Job Title: Operations Director Work Location:Ann Arbor MIDuration: Full-TimeJob Type: Full-TimeWork Type: Onsite (Monday- Thursday)

About Us: We are a forward-thinking advanced metal manufacturing company with a dedicated team of 10-15 employees. Despite a slow sector-wide business environment currently, we are experiencing significant growth and are well-positioned for further expansion, with good contracts extending into 2025 and beyond. We seek a highly skilled and visionary Operations Director to lead our operations and drive our strategic goal while the existing high value crew generates revenue by spending their labor hours doing what is their specialty.Position Overview: The Operations Director will be the highest-paid position within the company and will play a pivotal role in steering our operations toward a scalable and mature business model. This role will focus on strategic oversight, including comprehensive responsibility for workforce management, with the aim of preparing for a transition into an ownership role within two years.Key Responsibilities:Workforce Management:
  • Recruitment and Onboarding: Lead the end-to-end recruitment process, including drafting job specifications, sourcing and evaluating candidates, and conducting interviews, with the support of an experienced team. Update as needed and implement onboarding programs to ensure seamless integration of new hires.
  • Employee Development: Foster a culture of continuous improvement by providing ongoing training, professional development opportunities, and mentorship to enhance team capabilities and performance.
  • Performance Oversight: Conduct regular performance reviews, provide actionable feedback, and implement performance management strategies to support employee growth and address any performance issues.
  • Termination Processes: Manage the process for employee terminations with professionalism and adherence to legal requirements, ensuring a fair and respectful approach.
Operational Leadership:
  • Oversee daily operational activities to ensure efficient production processes, adherence to quality standards, and timely delivery of products.
  • Develop and execute operational strategies, policies, and procedures aimed at optimizing productivity and supporting business scalability.
  • Lead and inspire a team, promoting a collaborative and high-performance work environment.
Strategic Planning and Execution:
  • Partner with the owner/founder to define long-term business goals and strategic initiatives.
  • Identify and pursue growth opportunities, developing actionable plans to achieve organizational objectives.
  • Monitor industry trends and adjust strategies to leverage emerging opportunities.
Financial Management:
  • Oversee budgeting, financial planning, and cost management to maintain the company's financial stability and profitability.
  • Implement and utilize systems to track key performance indicators (KPIs) and operational metrics.
Process Improvement:
  • Continuously assess and enhance operational processes to increase efficiency, reduce waste, and improve product quality.
  • Adopt best practices and innovative solutions to drive operational excellence.
Customer and Supplier Relations:
  • Build and sustain strong relationships with key customers, suppliers, and business partners.
  • Ensure exceptional customer satisfaction through effective communication and resolution of issues.
Transition and Ownership Development:
  • Collaborate closely with the owner/founder to gain a thorough understanding of the company's vision, values, and strategic goals.
  • Prepare for a potential transition of ownership, including acquiring in-depth knowledge of the company's financials, operations, and strategic plans.
  • Contribute to the development of a succession plan and support the transition process. Qualifications:
Education and Experience:
  • Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field (MBA or advanced degree preferred).
  • Minimum of 5 years of experience in operations with a significant focus on workforce management within a manufacturing setting.
  • Demonstrated success in recruiting, managing, and developing teams.
Skills and Competencies:
  • Strong leadership and team management skills with a proven ability to inspire and develop employees.
  • Excellent strategic thinking and problem-solving capabilities. Exceptional communication and interpersonal skills.
  • Financial expertise with experience in budgeting, cost management, and financial analysis.
  • Proficiency in operations management software and tools.
Personal Attributes:
  • Entrepreneurial spirit with a commitment to driving business success.
  • Adaptability and resilience in a dynamic and evolving environment.
  • High integrity and dedication to the company's values and objectives.
What We Offer:
  • Competitive salary and benefits package.
  • Equity/ownership opportunity following a successful two-year tenure.
  • An engaging and collaborative work environment with a clear path to leadership and ownership.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

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