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Head of Facility Operations

2 months ago

Ann Arbor, Michigan, United States Graham Hotel Systems Full time
Director of Maintenance

Graham Hotel Systems is in search of a Director of Maintenance to oversee the maintenance operations across our hotel properties. The successful candidate will be instrumental in crafting and executing strategies that enhance the profitability and operational efficiency of our facilities.

Key Responsibilities:

  • Formulate and implement operational strategies that align with the overarching goals of Graham Hotel Systems.
  • Adjust maintenance strategies to meet the specific objectives of each hotel.
  • Administer the maintenance budget while ensuring adherence to relevant laws and regulations.
  • Supervise the quality of maintenance services in collaboration with external vendors and partners.
  • Foster employee engagement and provide necessary training to ensure outstanding service delivery and teamwork.
  • Prioritize guest satisfaction and uphold the standards of genuine hospitality.

Qualifications:

  • Must be at least 18 years of age.
  • Strong proficiency in English communication.
  • Exceptional attention to detail, speed, and accuracy.
  • Ability to adapt to shifting priorities.
  • Physical capability to handle supplies and operate machinery.
  • Commitment to maintaining confidentiality and security.