Case Manager I-III CoC

1 week ago

Amarillo, United States Texas Panhandle Centers Full time $40,809 - $46,009
Job DescriptionJob Description

Position: Case Manager I-III CoC [1353]

Program: Amarillo, Texas – PESC Continuity of Care (CoC)

Salary range:

Case Manager I: $40,809.60 Annually

Case Manager II: $43,305.60 Annually

Case Manager III: $46,009.60 Annually

Shift available: Full-time

Essential duties and responsibilities:

  • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
  • Coordinates care for clients who have been provided financial assistance through Texas Panhandle Centers for their in-patient admission stay in contracted local psychiatric hospitals. These services are essential in providing assistance with behavioral health needs, referrals to community resources, and to reduce the risk of future hospitalization admissions.
  • Involves traveling across the 21 counties of the Texas Panhandle to assist and manage a caseload of people who have been recently discharged from a psychiatric hospitalization
  • Prioritize people returning to the rural communities after psychiatric hospitalization, and will need to focus on learning rural resources and providing outreach to improve access to care
  • Visiting hospitals to meet with clients, establish care plans, and continue providing care after the clients are discharged and move into their community
  • All services will be provided using evidence-based practices that are person-centered and trauma-informed
  • Introduce clients to a range of services offered by TPC and other community services, and will provide care coordination to facilitate access to these resources
  • Participate in multidisciplinary team meetings and case staffing to develop treatment approaches that best fit the needs of the client
  • Maintain same-day, next-day documentation requirements and a 95% or higher compliance average for all individuals served
  • Need to have the skills necessary to build rapport and establish trusting relationships with clients right after a crisis situation
  • Other essential functions and tasks necessary to carry out the purposes of the position will be required
  • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Minimum qualifications to be successful in job:

  • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
  • For Case Manager I, no experience required
  • For Case Manager II, minimum one (1) year of experience in behavioral health case management
  • For Case Manager III, minimum two (2) years of experience in behavioral health case management
  • Graduate work in a related field may be substituted for up to one (1) year of experience
  • Must have a valid Texas driver’s license and be insurable under agency vehicle policy
  • Must be 18 years of age or older

Preferred qualifications to be successful in the job:

  • Previous experience in mental health crisis de-escalation and intervention
  • Understanding of person-centered and trauma-informed care principles
  • Ability to build rapport quickly and effectively with individuals from diverse backgrounds
  • Excellent communication, interpersonal, and conflict resolution skills

At TPC, passion and meaningful work is rewarded We offer employees:

  • Click here for TPC’s FY2025 Summary of Benefits
  • Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
  • Employer paid life insurance (1.5 times employee’s salary)
  • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
  • Paid time off – PTO accrual, Holidays
  • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
  • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
  • 501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness
  • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
  • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

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