Receptionist/Administrative Specialist

1 month ago

Jeffersonville, United States Board of National Missions of Untd Presbyterian Ch Full time
Job DescriptionJob DescriptionDescription:

Position Summary

This position is responsible for greeting visitors and directing them to the appropriate destination, providing general office support with a variety of clerical activities and related tasks, answering incoming calls and directing them to the appropriate associates/units, managing overnight mail distributions, and other duties as assigned.


Scope & Breadth of Position

This position reports to the Administrative Services Manager in Operations, at the Foundation. This position has no reporting

staff.


Accountabilities

· Perform administrative work as assigned.

· Correctly route incoming calls, assist with call overflow when necessary.

· Greet visitors and notify appropriate parties of arrival.

· Maintain work area in such a way as to provide a positive first impression for Foundation staff and guests.

· Receive deliveries of express packages; certified, registered, and express mail and notify recipients of items for pickup.

· Maintain accurate guest log records.

· Support Administrative Services as needed with various work tasks (mailing, stuffing, etc.)

· Other duties as assigned.


Major Duties and Responsibilities

· Direct inbound calls to the appropriate individual or department when requested.

· Communicate company address, directions to the location, fax numbers, website, assigned Ministry Relationship Officers, and other related information as needed.

· Greet guests with a friendly demeanor and maintain the reception area so that it is always organized in appearance.

· Receive, sort and forward incoming overnight mail.

· Timely and efficiently process all address change request workflows.

· Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).

· Post greetings and seasonally appropriate messages on the Welcome Board.

· Assist with other related clerical duties such as copying, faxing, filing, and collating as assigned.

· Maintains electronic calendar for company meetings.

· Assist the Administrative Services team with call overflow during busy times.


Experience and Job-Related Requirements

· High school graduate with a minimum of five years customer service experience.

· Proficiency in Microsoft Office (Word, Excel, Outlook).

· Strong customer service and interpersonal communication skills are essential.

· Excellent organizational skills are required.

· Critical thinking skills are essential.

· Banking or financial relationships’ experience a plus.

· Ability to work independently and accept direction on assigned tasks.

· Able to work collectively with the administrative team associates.


Physical Requirements

· Regular use of the telephone and email for communication is essential.

· Sitting for extended periods is common.

· Hearing and vision within normal ranges are essential for normal conversations, to receive ordinary information and to prepare of inspect documents.

· No heavy lifting is expected. Exertion of up to 10 lbs. of force may be required occasionally.

· Good manual dexterity for the use of common office equipment such as computer terminals, calculator, telephone, and copiers.


Work Environment

· The job is performed indoors, in a traditional office setting.

· Activities include extended periods of sitting and extensive work at computer monitors and on the phone.


Forward resume to Yveshia Klingman

Yveshia.Klingman@presbyterianfoundation.org

Attn: HR Posting #24-08-10

The Presbyterian Church (U.S.A.) Foundation is an Equal Opportunity Employer. We provide equal opportunities in all employment positions, regardless of age (as defined in the Age Discrimination in Employment Act), disability, sex, national origin, race, color, creed, religion, sexual orientation, gender identity, gender expression, or veteran status.

Requirements:


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