Administrative Support Specialist

2 weeks ago


Jeffersonville, Indiana, United States Norton Healthcare Full time
Key Responsibilities

The Administrative Support Specialist acts as the crucial link between healthcare providers and patients.

The role involves managing incoming communications, assessing the nature of patient inquiries, coordinating appointment schedules, directing calls, taking essential messages, retrieving patient records, welcoming patients and their families, collecting registration and insurance information, updating records in the billing system, and ensuring smooth patient transitions within the practice.

The individual may also handle billing entries, manage referrals and pre-authorizations, as well as organize appointments with specialists and arrange diagnostic procedures.

This position requires attentiveness to patients while applying age-appropriate principles of growth and development for individuals across all age groups, in accordance with the practice's specialty.

Required Qualifications

No prior experience necessary. Comprehensive on-the-job training will be provided.

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