Clinical Administration Support
3 months ago
The Clinical Admin Assistant will assist the Administration and Provider Support teams as needed.
Role and Responsibilities
Clinical and Administrative
- Assist front office and back office employees
- Prepare examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies
- Assist healthcare providers with basic medical procedures
- Maintain confidentiality of patient information in accordance with HIPPA guidelines
Professional
- Demonstrates initiative and responsibility
- Able to perform repetitive tasks without loss of focus
- Adheres to ethical principles
- Time Management
- Adapts to change
- Attends all team meetings and mandatory in-service training/education
Communication
- Recognizes and respects cultural diversity
- Adapts communication to individual’s ability to understand
- Uses professional, pleasant telephone etiquette
- Uses medical terminology appropriately
- Treats all patients and co-workers with compassion, empathy, and mutual respect
- Projects a professional manner and image
- Consistent attendance and punctuality
- Adherence to time clock procedures
Legal
- Maintains confidentiality and documents accurately
- Uses appropriate guidelines for releasing patient information
- Practices within the scope of education, training, and personal capabilities
- Conducts self in accordance with Suncoast’s Employee Handbook.
- Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA
Core Competencies
- Efficiency
- Attention to details
- Punctual
- Takes initiative, proactive
- Team Player
- Honesty/Integrity
- Flexible
- Calm under pressure
- “A Doer”, persistence
- Problem solver, Strategic thinking, Creativity
- Analytical skills
- Clear and concise communication/Listening skills
- Quick Learner, Intelligence
- Follow through on commitments
- Enthusiastic, Friendly, Positive attitude
- Openness to advice and constructive criticism
- Strong work ethic
Physical Demands
- Prolonged sitting/standing/walking
- Use of headsets
- Occasional travel
- Multitasking position
- Repetitive head, neck, hands wrists and arm motion/rotation
- Extensive reading, writing, typing required. Typing speed 45wpm +
- Lifting to 25lbs
- Frequent use of office administrative, computer, and phone equipment
Qualifications and Education Requirements:
High school diploma, AA degree or higher. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills.
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