Clinical Administration Support

3 months ago


Jacksonville, United States Suncoast Skin Solutions Full time
Job DescriptionJob Description

The Clinical Admin Assistant will assist the Administration and Provider Support teams as needed.

Role and Responsibilities

Clinical and Administrative

  • Assist front office and back office employees
  • Prepare examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies
  • Assist healthcare providers with basic medical procedures
  • Maintain confidentiality of patient information in accordance with HIPPA guidelines

Professional

  • Demonstrates initiative and responsibility
  • Able to perform repetitive tasks without loss of focus
  • Adheres to ethical principles
  • Time Management
  • Adapts to change
  • Attends all team meetings and mandatory in-service training/education

Communication

  • Recognizes and respects cultural diversity
  • Adapts communication to individual’s ability to understand
  • Uses professional, pleasant telephone etiquette
  • Uses medical terminology appropriately
  • Treats all patients and co-workers with compassion, empathy, and mutual respect
  • Projects a professional manner and image
  • Consistent attendance and punctuality
  • Adherence to time clock procedures

Legal

  • Maintains confidentiality and documents accurately
  • Uses appropriate guidelines for releasing patient information
  • Practices within the scope of education, training, and personal capabilities
  • Conducts self in accordance with Suncoast’s Employee Handbook.
  • Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Core Competencies

  • Efficiency
  • Attention to details
  • Punctual
  • Takes initiative, proactive
  • Team Player
  • Honesty/Integrity
  • Flexible
  • Calm under pressure
  • “A Doer”, persistence
  • Problem solver, Strategic thinking, Creativity
  • Analytical skills
  • Clear and concise communication/Listening skills
  • Quick Learner, Intelligence
  • Follow through on commitments
  • Enthusiastic, Friendly, Positive attitude
  • Openness to advice and constructive criticism
  • Strong work ethic

Physical Demands

  • Prolonged sitting/standing/walking
  • Use of headsets
  • Occasional travel
  • Multitasking position
  • Repetitive head, neck, hands wrists and arm motion/rotation
  • Extensive reading, writing, typing required. Typing speed 45wpm +
  • Lifting to 25lbs
  • Frequent use of office administrative, computer, and phone equipment

Qualifications and Education Requirements:

High school diploma, AA degree or higher. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills.



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