Medical Support Specialist

2 weeks ago


Jacksonville, Florida, United States Nemours Full time
Job Summary

Nemours is seeking a skilled Medical Support Specialist to join our Nursing Administration team. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.

Key Responsibilities
  • Coordinate Patient Care: Ensure seamless patient flow, review charts, and update records with current information.
  • Perform Clinical Procedures: Conduct aseptic procedures, take vital signs, prepare patients for provider care, and perform venipunctures and non-intravenous injections.
  • Administer Medication and First Aid: Administer basic first aid and medication as directed by physicians and per protocol.
  • Support Administrative Tasks: Perform office procedures, including scanning, filing, and faxing, and act as a liaison between support services and clinical divisions.
  • Maintain a Clean and Organized Environment: Clean, prepare, and stock exam, treatment, and medication rooms for daily activity.
  • Communicate Effectively: Communicate effectively with patients, families, and care team members to ensure excellent customer service.
Requirements
  • Education: High School Diploma required.
  • Experience: Healthcare and customer service experience, with medical assistant certification preferred.
  • Skills: Strong customer service skills, ability to adapt to change, and proficiency in medical terminology.
  • Certifications: Basic Life Support (BLS) from American Heart Association (AHA) within three months of employment and continued maintenance as required.


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