Asset Management and Support Engineer

2 months ago


Arnold, United States Build-A-Bear Full time
Job DescriptionJob Description

At Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. We are seeking a highly experienced and strategic Asset Management and Support Engineer to join our dynamic team.

This role is critical maintain accountability for the management of all IT assets for Build-A-Bear and ensure proper focus is placed on asset management to positively impact our cost of doing business and our ability to grow and scale.

Responsibilities:

  • Maintain an accurate inventory of all IT assets (hardware, software, licenses) and oversee the deployment and distribution of assets to end-users or relevant departments throughout their lifecycle
  • Develop and implement asset lifecycle management processes, including retirement and disposal procedures
  • Manage the creation and deployment of Intune and Configuration Manager asset policies, profiles and configurations.
  • Hardware/Software deployment and troubleshooting

Required Qualifications:

  • 2 or 4 year degree in Information Technology
  • 5 years' experience in both asset management systems and IT hardware/software administration
  • IT A+ Certification in asset management
  • Powershell Scripting

Preferred Qualifications:

  • Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management Professional (CHAMP)
  • Certification in Microsoft Intune, Configuration Manager and/or Azure

Behavioral Traits for Success:

  • An analytical, inquiring, and critical mind that solves complex problems
  • A knack for anticipating potential issues
  • Strong commitment to tasks being completed correctly and on time
  • Thrives in a structured environment
  • Comfortable making decisions in area of expertise
  • Communication style is factual and sincere
  • Willingness to follow established policies, processes, and procedures
  • Enjoys working at a somewhat faster-than-average pace
  • Strives for continuous improvement

Working Environment:

  • Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
  • Hybrid work schedule
  • Corporate Office located St. Louis, MO
  • Domestic Travel 5-10%
  • Able to lift >25 pounds

Your Performance Will Be Measured On:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

  • Judgment and decision-making
  • Communication
  • Projects completed on time, within scope, and within budget
  • System performance metrics
  • Project post-mortem evaluations
  • Quality of deliverables
  • Feedback


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