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IT Asset Management Specialist

2 months ago

Arnold, Missouri, United States Build-A-Bear Full time
Position Overview

At Build-A-Bear, we embrace creativity and the joy of unique experiences. Our goal is to enrich lives by crafting memorable moments and fostering lasting connections. We are currently seeking a seasoned and strategic Asset Management and Support Engineer to enhance our innovative team.

This pivotal role is essential for overseeing the management of all IT assets within Build-A-Bear, ensuring that asset management is prioritized to positively influence our operational costs and support our growth objectives.

Key Responsibilities:

  • Maintain a precise inventory of all IT assets, including hardware, software, and licenses, while managing their deployment and distribution throughout their lifecycle.
  • Design and implement asset lifecycle management processes, encompassing retirement and disposal protocols.
  • Oversee the creation and deployment of asset policies, profiles, and configurations using Intune and Configuration Manager.
  • Facilitate hardware and software deployment and provide troubleshooting support.

Essential Qualifications:

  • A degree in Information Technology (2 or 4 year).
  • A minimum of 5 years of experience in asset management systems and IT hardware/software administration.
  • IT A+ Certification in asset management.
  • Proficiency in Powershell Scripting.

Preferred Qualifications:

  • Certification as a Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management Professional (CHAMP).
  • Certification in Microsoft Intune, Configuration Manager, and/or Azure.

Key Behavioral Traits:

  • Possess an analytical and inquisitive mindset to solve complex challenges.
  • Ability to foresee potential issues proactively.
  • Strong dedication to completing tasks accurately and punctually.
  • Thrives in a structured environment.
  • Comfortable making informed decisions within the area of expertise.
  • Exhibits a factual and sincere communication style.
  • Willingness to adhere to established policies and procedures.
  • Enjoys working at a dynamic pace.
  • Committed to continuous improvement.

Work Environment:

  • Standard office environment with climate control and ergonomic furniture.
  • Hybrid work schedule available.
  • Domestic travel may be required.
  • Physical ability to lift items over 25 pounds.

Performance Metrics:

Your performance will be evaluated based on your capacity to meet departmental objectives and corporate goals, which include:

  • Judgment and decision-making capabilities.
  • Effective communication.
  • Timely completion of projects within scope and budget.
  • System performance metrics.
  • Post-project evaluations.
  • Quality of deliverables.
  • Feedback from stakeholders.