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Support and Operations Engineer | TS/SCI

2 months ago


Arnold, Missouri, United States Blackspoke Full time
Position Overview

Join us in safeguarding our nation by leveraging your technical expertise. Contribute to critical missions that enhance our security and intelligence capabilities.

At Blackspoke, we recognize that our people are our greatest asset. As a Support and Operations Engineer, you will play a vital role in ensuring the safety of our nation while driving innovation for the future. Your contributions will directly support our intelligence initiatives.

Key Responsibilities:

  • Provide operational support to mission-critical systems, ensuring they deliver intelligence products effectively.
  • Collaborate with regional teams to resolve technical issues and manage high-impact incidents.
  • Document and analyze incidents to create actionable insights and improve processes.
  • Facilitate communication across teams to address incidents requiring external input.

Essential Qualifications:

  • Expertise in system administration and maintenance.
  • Familiarity with DevOps methodologies and tools such as Docker and Kubernetes.
  • Experience in troubleshooting hardware, software, and network challenges.
  • Proficient in root cause analysis and implementing solutions.
  • Basic knowledge of scripting languages like Python or PowerShell.
  • Ability to prioritize tasks and make decisions in high-pressure situations.
  • Strong communication skills for effective stakeholder engagement.
  • Analytical mindset with critical thinking capabilities.
  • Capacity to work autonomously and collaboratively within a team.
  • Commitment to customer satisfaction and adherence to service level agreements.
  • Active TS/SCI clearance is mandatory.

Preferred Qualifications:

  • Experience with container management platforms.
  • Advanced scripting skills in languages such as Python or Bash.
  • Knowledge of database troubleshooting, particularly with Postgres.
  • Familiarity with graph databases and messaging systems.

What We Offer:

  • Engagement in high-impact projects that bolster national security.
  • A dynamic environment with opportunities for professional advancement.
  • A collaborative culture that fosters innovation and efficiency.
  • A comprehensive benefits package reflecting our commitment to our team.

Location: Remote options available
US Citizenship Required with Active Clearance

Equal Opportunity Employer/Veterans/Disabled. Individuals with disabilities are encouraged to apply.This Organization Participates in E-Verify.