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Case Manager I-III Reset Diversion

2 months ago


Amarillo, United States Texas Panhandle Centers Full time
Job DescriptionJob Description

Position: Case Manager I-III Reset Diversion [1426]

Program: Amarillo, Texas – Reset Diversion

Salary range:

Case Manager I: $40,809.60 Annually

Case Manager II: $43,305.60 Annually

Case Manager III: $46,009.60 Annually

Shift available: Full-time

Essential duties and responsibilities:

  • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
  • Works with other TPC Reset Diversion team members to conduct crisis responses
  • Crisis intervention plans will be tailored to the unique needs of each client
  • All services will be provided using evidence-based practices that are person-centered and trauma-informed
  • This position will need to have the skills necessary to build rapid rapport and establish trusting relationships with clients in crisis
  • Introduces clients to a range of services offered by TPC and other community services, and provides care coordination to facilitate access to these resources
  • Provision of ongoing support and advocacy to clients navigating the criminal justice system and mental health services will be required
  • The Case Manager will spend 50% of time with individuals being served in the Reset Diversion as well as other crisis platforms
  • Participates in multidisciplinary team meetings and case staffing to develop treatment approaches that best fit the needs to the client
  • Maintains same-day next-day documentation requirements and a 95% or higher compliance average for all individuals served
  • Other essential functions and tasks necessary to carry out the purposes of the position will be required
  • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Required qualifications to be successful in the job:

  • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
  • For Case Manager I, no experience required
  • For Case Manager II, at least one (1) year experience of behavioral health case management
  • For Case Manager III, at least two (2) years experience of behavioral health case management
  • Graduate work in a related field may be substituted for up to one (1) year of experience
  • Willing to work weekends; flexible scheduling during the week
  • This is not an 8-5 position; 10-hour shift, 4 days-a-week will be standard
  • Must have a valid Texas driver’s license and be insurable under agency vehicle policy
  • Must be 18 years of age or older

Preferred qualifications to be successful in the job:

  • One (1) year experience working with individuals who are justice-involved
  • Previous experience in mental health crisis de-escalation and intervention
  • Experience working collaboratively with law enforcement and criminal justice systems
  • Understanding of person-centered and trauma-informed care principles
  • Ability to build rapport quickly and effectively with individuals from diverse backgrounds
  • Excellent communication, interpersonal, and conflict resolution skills

At TPC, passion and meaningful work is rewarded We offer employees:

  • Click here for TPC’s FY2024 Summary of Benefits
  • Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
  • Employer paid life insurance (1.5 times employee’s salary)
  • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
  • Paid time off – PTO accrual, Holidays
  • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
  • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
  • 501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness
  • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
  • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone