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Case Manager I-III Reset Diversion
2 months ago
Position: Case Manager I-III Reset Diversion [1426]
Program: Amarillo, Texas – Reset Diversion
Salary range:
Case Manager I: $40,809.60 Annually
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
Essential duties and responsibilities:
- Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
- Works with other TPC Reset Diversion team members to conduct crisis responses
- Crisis intervention plans will be tailored to the unique needs of each client
- All services will be provided using evidence-based practices that are person-centered and trauma-informed
- This position will need to have the skills necessary to build rapid rapport and establish trusting relationships with clients in crisis
- Introduces clients to a range of services offered by TPC and other community services, and provides care coordination to facilitate access to these resources
- Provision of ongoing support and advocacy to clients navigating the criminal justice system and mental health services will be required
- The Case Manager will spend 50% of time with individuals being served in the Reset Diversion as well as other crisis platforms
- Participates in multidisciplinary team meetings and case staffing to develop treatment approaches that best fit the needs to the client
- Maintains same-day next-day documentation requirements and a 95% or higher compliance average for all individuals served
- Other essential functions and tasks necessary to carry out the purposes of the position will be required
- Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
- Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
- For Case Manager I, no experience required
- For Case Manager II, at least one (1) year experience of behavioral health case management
- For Case Manager III, at least two (2) years experience of behavioral health case management
- Graduate work in a related field may be substituted for up to one (1) year of experience
- Willing to work weekends; flexible scheduling during the week
- This is not an 8-5 position; 10-hour shift, 4 days-a-week will be standard
- Must have a valid Texas driver’s license and be insurable under agency vehicle policy
- Must be 18 years of age or older
Preferred qualifications to be successful in the job:
- One (1) year experience working with individuals who are justice-involved
- Previous experience in mental health crisis de-escalation and intervention
- Experience working collaboratively with law enforcement and criminal justice systems
- Understanding of person-centered and trauma-informed care principles
- Ability to build rapport quickly and effectively with individuals from diverse backgrounds
- Excellent communication, interpersonal, and conflict resolution skills
At TPC, passion and meaningful work is rewarded We offer employees:
- Click here for TPC’s FY2024 Summary of Benefits
- Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
- Employer paid life insurance (1.5 times employee’s salary)
- Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
- Paid time off – PTO accrual, Holidays
- One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
- Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
- 501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness
- Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
- Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone