Client Systems Administrator
1 month ago
This is a remote position.
We are seeking a skilled and experienced Client System Administrator to join our team. As a Client System Administrator, you will be responsible for managing and maintaining our clients' IT infrastructure, ensuring smooth operations and optimal performance. You will collaborate with internal teams and external clients to address technical issues, implement system upgrades, and provide proactive support.Responsibilities:
- Install, configure, and maintain client systems, including servers, workstations, and networking equipment.
- Monitor system performance, troubleshoot issues, and implement solutions to ensure uptime and reliability.
- Perform regular system updates, patches, and security enhancements to protect against cyber threats.
- Manage user accounts, permissions, and access controls to safeguard sensitive data.
- Coordinate with vendors and third-party service providers to procure hardware, software, and IT services as needed.
- Develop and maintain documentation, including system configurations, procedures, and troubleshooting guides.
- Provide technical support and training to clients and end-users on system functionality and best practices.
- Stay current with emerging technologies and industry trends to recommend innovative solutions and improvements.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in system administration, preferably in a client-facing role.
- Proficiency in operating systems such as Windows, Linux, and macOS.
- Strong knowledge of networking protocols, firewall configurations, and VPN setups.
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills, with the ability to convey technical concepts to non-technical users.
- Certifications such as CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Certified Information Systems Security Professional (CISSP) are a plus.
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