![McGee Toyota of Hanover](https://media.trabajo.org/img/noimg.jpg)
BDC Service Associate
4 weeks ago
Position Summary:
The BDC Service Associate is responsible for handling potential service opportunities. This position is an extension of the service advisor and service coordinator roles in handling inbound and outbound phone calls, emails, text messages, chats, and social media chat conversations. The intension is to help the Service Department provide high quality lead handling services and greatly improve the overall service volume and experience we provide to our clients in a manner that is in line with McGee Automotive Group’s core philosophies, principles, and values.
The BDC Service Associate will be held accountable to:
- Ensure that all company policies, procedures, programs, and strategies are followed and executed effectively.
- Implement effectively all the duties, responsibilities, and requirements outlined in this job description.
- Set a professional standard that always reflects favorably on McGee.
- Reports any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees to management.
Principal Duties And Responsibilities:
- Schedule service appointments for multiple brands using proven word tracks and McGee Automotive Group’s process.
- Increase daily repair order count in dealership.
- Facilitate the ease of appointment for customer satisfaction.
- Manage daily objectives accurately and efficiently.
- Daily, weekly and monthly reconciliation of objectives and performance.
- Constant customer interaction.
- Foster a trusting and long-lasting relationship with customers to drive repeat business.
- Follow-up with clients after vehicle maintenance/service to ensure their experience was exceptional and to set the stage for future visits.
- Ability to organize and multi-task in a hectic environment.
- Exceptional communication ability whether in person, via email, or over the phone.
- Ability to offer customer service that exceeds expectations.
- Familiarity with computers and software applications.
Certificates/Licenses: Valid driver’s license with acceptable driving record
Physical Demands:
SEDENTARY (requires sitting 70%, standing or walking 30%
Occasional carrying of small objects) X__
LIGHT (requires lifting 20 lbs., with frequent carrying of up to 20 lbs.) ______
MEDIUM (requires frequent walking, bending, stretching, getting in and out
Of vehicles, occasional lifting up to 25Lbs.) _______
HEAVY (requires lifting 100 lbs., with frequent carrying of up to 50 lbs.) ______
VERY HEAVY (requires lifting over 100 lbs., such as lifting car parts) ____
Supervisor: Service Manager or Service & Parts Director
Positions Supervised: None
August 2023
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this job description is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, technological developments, etc.).
-
Food Service Associate
3 days ago
Hanover, Pennsylvania, United States Dartmouth College Full timePosition Title: Food Service Associate Location: Dartmouth College Dining Facilities Position Overview: Under close supervision, the Food Service Associate is responsible for preparing and organizing serving areas within the college dining establishments. This role involves serving meals to patrons, managing leftover food items, and maintaining cleanliness...
-
Service Desk Associate
2 weeks ago
Hanover, United States Weis Markets Full timeLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 860 Carlisle Street Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Service Desk Associate is responsible for the...
-
Customer Service Associate
3 days ago
Hanover, Pennsylvania, United States Rural King Full timeAbout UsRural King Farm and Home Store is dedicated to fostering a positive and fulfilling workplace for our team members. We provide avenues for advancement, competitive benefits, and a people-centric atmosphere, alongside the chance to collaborate with committed colleagues who are passionate about delivering outstanding service to our rural communities....
-
Custodial Services Associate
3 days ago
Hanover, Pennsylvania, United States Alternative HR LLC Full timeJob OverviewAlternative HR LLC is seeking a dedicated full-time Custodial Services Associate to maintain a clean and welcoming environment. This role involves working Monday through Friday, with potential for weekend shifts in the future.Position ResponsibilitiesThe Custodial Services Associate will be responsible for ensuring the overall cleanliness of the...
-
Food Service Associate
1 week ago
Hanover, Pennsylvania, United States Dartmouth College Full timePosition Title: Food Service Associate Location: Dartmouth College Dining Facilities Position Overview: Under direct supervision, the Food Service Associate is responsible for preparing and organizing serving areas and dining spaces within the college's dining services. This role involves serving meals to patrons, managing leftover food items, and...
-
Food Service Associate
1 week ago
Hanover, New Hampshire, United States Dartmouth College Full timePosition Title: Food Service Associate Location: Courtyard Cafe Position Purpose: Under close supervision, the Food Service Associate is responsible for setting up and organizing serving lines and dining areas within the college dining facilities. This role involves serving food from counters and steam tables to patrons, as well as managing leftover food...
-
Food Service Associate
1 week ago
Hanover, New Hampshire, United States Dartmouth College Full timePosition Title: Food Service Associate Location: Dartmouth College Position Purpose: Under close supervision, the Food Service Associate is responsible for setting up and organizing serving lines and dining areas within the college's dining facilities. This role involves serving meals from counters and steam tables to patrons, managing leftover food items,...
-
Healthcare Customer Service Associate
1 week ago
Hanover, New Hampshire, United States Lifemark Health Group Full timeHEALTHCARE CUSTOMER SERVICE ASSOCIATEBecome a vital part of Lifemark Health Group, where we prioritize patient-focused care. We are on the lookout for a full-time Healthcare Customer Service Associate to deliver exceptional administrative assistance to patients, colleagues, and stakeholders within our patient-centric environment. If you possess outstanding...
-
Food Service Associate
1 week ago
Hanover, New Hampshire, United States Dartmouth College Full timePosition Title: Food Service Associate Location: Courtyard Cafe Position Purpose: Under close supervision, this role involves setting up and organizing serving lines and dining areas within college dining facilities. Responsibilities include serving food from counters and steam tables to patrons, managing leftover food items, and ensuring cleanliness of...
-
PT Service Center Associate
4 days ago
Hanover, United States The GIANT Full timeAddress: USA-PA-Hanover-801 Baltimore Street Store Code: GC - Store Mgrs (2600226) A great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services...
-
Food Service Associate
1 week ago
Hanover, New Hampshire, United States Dartmouth College Full timePosition Title: Food Service Associate Location: Courtyard Cafe Institution: Dartmouth College Position Purpose: Under close supervision, this role involves setting up and organizing serving lines and dining areas within the college's dining facilities. Responsibilities include serving food from counters and steam tables to patrons, managing leftover food...
-
Custodial Services Associate
1 week ago
Hanover, New Hampshire, United States Goodwill Full timeCompany Overview: Goodwill is committed to creating job opportunities for individuals with disabilities, ensuring a diverse and inclusive workforce. Our mission focuses on delivering exceptional services while positively impacting our community.Position Summary: The Custodial Services Associate is responsible for maintaining cleanliness and hygiene in...
-
Custodial Services Associate
1 week ago
Hanover, New Hampshire, United States Goodwill Full timeCompany Overview: Goodwill is committed to creating inclusive job opportunities for individuals with disabilities, ensuring a positive impact on both our workforce and the community.Position Summary: The Custodial Services Associate is responsible for maintaining cleanliness and hygiene in various facilities. This role plays a crucial part in ensuring a safe...
-
Food Service Associate
3 days ago
Hanover, Pennsylvania, United States Dartmouth College Full timePosition Title: Dining Services Attendant Location: Dartmouth College Position Overview: Under direct supervision, this role involves the setup and organization of serving lines and dining areas within the college's food service facilities. Responsibilities include serving meals from counters and steam tables to patrons, managing leftover food items, and...
-
Custodial Services Associate
1 week ago
Hanover, New Hampshire, United States The Kendal Corporation Full timeKendal Corporation Housekeeping/Custodial RoleThe Kendal Corporation is looking for dedicated individuals to fill housekeeping and custodial roles within our esteemed Continuing Care Retirement Community. Our commitment is to maintain a pristine and secure environment for our residents.Perform cleaning tasks in designated areas according to a structured...
-
Food Service Associate
3 days ago
Hanover, Pennsylvania, United States Dartmouth College Full timePosition Title: Dining Services Attendant Location: Dartmouth College Position Purpose: Under close supervision, this role involves the setup and arrangement of serving lines and dining areas within college dining facilities. Responsibilities include serving food from counters and steam tables to patrons, managing leftover food items, and ensuring...
-
Nutritional Services Associate
1 week ago
Hanover, Virginia, United States Hanover County, VA Full timeSalary: $40,000.00 - $45,000.00 Annually Location: Hanover County, VA Job Type: Full-time Department: Pamunkey Regional Jail Description Pamunkey Regional Jail is seeking an entry-level candidate to perform essential tasks in the management of Culinary Services within a correctional environment. This role reports directly to the Culinary Services Manager and...
-
Custodial Services Associate
1 week ago
Hanover, New Hampshire, United States The Kendal Corporation Full timeKendal Corporation Housekeeping/Custodial RoleThe Kendal Corporation is in search of dedicated individuals for housekeeping and custodial roles within our esteemed Continuing Care Retirement Community. Our mission is to maintain a pristine and secure environment for our residents.Perform cleaning tasks in designated areas according to a structured daily...
-
Environmental Services Associate
1 week ago
Hanover, Pennsylvania, United States Dartmouth College Full timePosition Title: CustodianLocation: Dartmouth CollegeSchedule: Saturday-Wednesday, 3.00pm-11.30pm; Thursday/Friday offPosition Overview: This role involves performing essential cleaning and maintenance tasks, as well as preparing event spaces and managing pest control across various college facilities.Utilize heavy-duty cleaning machineryAdhere to safety...
-
Customer Service Associate
1 week ago
Hanover, Pennsylvania, United States Commonwealth of Pennsylvania Full timePOSITION OVERVIEWThe Commonwealth of Pennsylvania is seeking enthusiastic and customer-oriented individuals to join our team as Intermittent Liquor Store Clerks. In this role, you will play a vital part in providing exceptional service to our customers in a dynamic retail environment.ROLE RESPONSIBILITIESAs an Intermittent Liquor Store Clerk, your key...