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Healthcare Customer Service Associate

2 months ago

Hanover, New Hampshire, United States Lifemark Health Group Full time

HEALTHCARE CUSTOMER SERVICE ASSOCIATE

Become a vital part of Lifemark Health Group, where we prioritize patient-focused care. We are on the lookout for a full-time Healthcare Customer Service Associate to deliver exceptional administrative assistance to patients, colleagues, and stakeholders within our patient-centric environment. If you possess outstanding communication abilities, thrive both independently and in team settings, and are dedicated to enhancing patient experiences, we encourage you to consider this opportunity.

Location: Not specified

Schedule: Full-time hours with occasional evening shifts

Key Responsibilities:

  • Facilitate optimal patient experiences through courteous and professional interactions
  • Manage incoming calls, welcome patients, and ensure high-quality customer service
  • Oversee patient intake and registration processes
  • Coordinate appointment scheduling and maintain accurate billing records
  • Work collaboratively with clients to establish and meet functional objectives
  • Ensure the upkeep of medical equipment and manage clinical supply inventory
  • Perform additional administrative tasks as required

Qualifications:

  • Exceptional communication and interpersonal skills
  • Strong organizational capabilities and the ability to perform under pressure
  • Prior experience in a healthcare setting is advantageous

If you are a motivated individual eager to join a vibrant team committed to delivering superior patient care, we would love to hear from you.