Shopify Platform Specialist
1 month ago
Shopify / E-Commerce Platform Specialist
The Shopify / E-Commerce Platform Specialist will be responsible for delivering excellent digital customer experiences in support of the DTC and B2B growth objectives. You will develop, implement, test and deploy e-commerce platform features, optimizations, bug fixes, custom functionality and third-party integrations. You will partner with business and IT stakeholders to plan, prioritize, deliver and measure results for enhancements and new feature/capabilities in support of the digital roadmap.
Responsibilities
Develop, maintain and optimize our Shopify storefronts, ensuring high performance and responsive applications on desktop and mobile devices
Partner with merchandising and marketing teams to understand DTC business goals, define customer segments/journeys and implement growth strategies
Facilitate platform changes/enhancements by defining business and technical requirements that are actionable by external or internal partners
Collaborate with appropriate stakeholders to ensure the successful rollout of website changes; monitor and gauge impact to customers and the business
Help develop actionable site metrics; utilize behavioral and performance data to identify user experience and conversion path pain points to inform enhancements and roadmap prioritization
Help define and execute A/B tests and experiments aimed at improving usability, optimizing engagement and driving conversion
Work with external third parties, as required, to plan and implement projects and deliver new opportunities
Test and debug the website to ensure optimal performance
Implement best SEO practices and strategies to increase website visibility
Ensure sites meet industry standards for security and data protection
Help assess and identify new product opportunities to determine which are worth pursuing
Qualifications
Bachelors degree or relevant experience in E-Commerce, Marketing, Data Analytics or related field
3-5 years of experience with Shopify+ (B2C) or similar e-commerce platform(s); B2B experience a plus
Experience integrating third-party services, including Shopify apps and APIs
Demonstrated ability to trouble shoot and resolve issues quickly and efficiently
Previous experience partnering with internal IT teams to ideate, execute and troubleshoot cross-functional initiatives
Comfortable using quantitative and qualitative data to inform business decisions
Understanding of best practices and UX design principles for commercially driven web experiences
Track record of meeting and exceeding performance targets while balancing multiple projects
Organized team player with a natural curiosity and strong ability to problem solve
Current with emerging digital trends, technologies and platforms
Preferred Qualifications
Experience in the retail industry
Proficiency in HTML, CSS, JavaScript and Liquid
Prior experience with Microsoft Dynamics 365
Experience developing integrations with third-party systems via APIs/web services
Deep understanding of e-commerce ecosystems
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