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Community Manager

3 months ago

Hagerstown, United States CRM Residential Full time
Job DescriptionJob Description

CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day.

Working at CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference.

Why Join the CRM Residential Team:

  • Comprehensive Health Coverage
  • Retirement Savings with employer contribution
  • Bonus Potential
  • Paid Time Off (PTO)
  • Company Paid Holidays

What You’ll Get To Do:

The Community Property Manager will be responsible for building and maintaining relationships with our customers, stakeholders, and partners. The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for building communities. The Community Property Manager is responsible for all phases of the operation of the property. Including, but not limited to achieving the highest possible net operating income through implementation of effective cost control and revenue improvement programs, the general administration and maintenance of the physical property, the supervision and direction of all personnel and the financial operation of the property within approved budgetary guidelines. The Community Property Manager will be responsible for but not limited to:

  • Develop and implement community engagement strategies to increase customer satisfaction and loyal
  • Build and maintain relationships with customers, stakeholders, and partners
  • Monitor and respond to customer feedback and inquiries on social media platforms and other channels
  • Create and manage content for social media platforms, blogs, and other communication channels
  • Plan and execute events and activities to engage the community
  • Analyze community engagement metrics and provide regular reports to management
  • Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels

Requirements:

  • High school diploma or equivalent education required
  • Bachelor's degree in Marketing, Communications, or related field preferred
  • 2 years of property management experience required
  • Minimum 1 year of HUD and Tax Credit knowledge/experience, including affordable housing certifications
  • Must be willing to live on-site
  • Excellent written and verbal communication skills
  • Strong organizational and project management skills
  • Experience with social media platforms, content creation, and community engagement
  • Ability to work independently and as part of a team
  • Passion for building and engaging communities
  • Valid driver's license and reliable transportation
  • Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred.
  • Completion of in-house training in use of Real Page OneSite is required within the first 90 days of employment.

About CRM Residential:

CRM Residential is an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for property management and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.

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