Community Engagement Specialist

2 weeks ago


Hagerstown, Maryland, United States Change Health Systems I Full time
Opportunity for Community Engagement Specialist - Intake & Referral Coordinator

Are you seeking a fulfilling role where your expertise can make a significant difference in the lives of individuals? We are looking for a Community Engagement Specialist - Intake & Referral Coordinator to manage the referral processes for both existing and prospective clients within our organization. This position is vital in overseeing client intake operations and serves as a liaison among mental health service providers, referral networks, governmental bodies, and various community organizations while representing our mission at key meetings.

This engaging role emphasizes enhancing participation and intake across all organizational services and necessitates:

  • A deep understanding of the community and the current service landscape
  • Developing robust partnerships with community stakeholders
  • Encouraging accountability within Change Health Systems and external community efforts

Key Responsibilities:

  • Overseeing client and referral inquiries
  • Facilitating prompt responses to inquiries
  • Maintaining and updating client databases
  • Identifying potential funding sources for clients
  • Building relationships with referral partners
  • Acting as a representative for Change Health Systems
  • Ensuring compliance with quality assurance standards

Required Qualifications:

  • High school diploma is mandatory; Bachelor's degree is preferred
  • 2-4 years of experience in human services is essential
  • Knowledge of Medicare and Medicaid within the OMHC sector
  • Proficiency in Electronic Medical Records and Microsoft Office Suite
  • Attention to detail with strong communication and problem-solving abilities
  • Experience in community outreach and engagement
  • Excellent negotiation and interpersonal skills

What We Offer:

  • Competitive salary and comprehensive benefits
  • 401(k) plan with company contribution
  • Paid time off, holiday compensation, and bonus potential
  • Meaningful work that contributes to our mission

We are committed to fostering a diverse and inclusive workplace and are proud to be an Equal Opportunity Employer.



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