Current jobs related to Guest Service Ambassador Overnight - Austin - WSS Austin N Central

  • WSS - Guest Services Ambassador 2

    4 months ago

    Austin, United States Sandpiper Property Management Full time

    Job Description: The Guest Services Ambassador 2 is responsible for working front desk shifts, ensuring that the guest experience is excellent, that the front desk shift is administered to standard and assisting the General Manager and On Site Manger (OSM) with the efficient operation of the property while on duty. This role will typically work four "B"...

  • Overnight Guest Services Coordinator

    4 weeks ago

    Austin, Texas, United States Pathfinder Hospitality Full time

    Position OverviewOvernight Guest Services CoordinatorAre you someone who thrives in the quiet hours of the night? If you possess exceptional organizational skills and enjoy working independently, this role may be perfect for you. Below are the key attributes we seek in our ideal candidate:Proficient in managing multiple tasks and addressing various guest...

  • Guest Ambassador

    2 weeks ago

    Austin, Texas, United States Punch Bowl Social Full time

    Job Summary: We are seeking a skilled and enthusiastic Guest Ambassador to join our team at Punch Bowl Social. As a Guest Ambassador, you will play a critical role in ensuring the safety and satisfaction of our guests.Key Responsibilities:Guest Safety and Security: Monitor and maintain a safe environment for our guests, ensuring they are not over their...

  • Guest Experience Ambassador

    1 week ago

    Austin, Texas, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times.Located on the reception floor and in all public areas, the Guest Experience Ambassador will be the first point of contact for visitors, making them feel comfortable, directing them to their...

  • Guest Experience Ambassador

    2 weeks ago

    Austin, Texas, United States Compass Group USA Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times. Located on the reception floor and in all public areas, the Guest Experience Ambassador will be the first point of contact for visitors, making them feel comfortable, directing them to their...

  • Guest Experience Ambassador

    3 months ago

    Austin, United States Compass Group Full time $24 - $27

    SUMMARY: The Guest Experience Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located on reception floor, and all public areas, the Guest Experience Ambassador will be the first point of contact for visitors to the area, making them feel comfortable,...

  • Guest Experience Ambassador

    3 weeks ago

    Austin, Texas, United States Compass Group, North America Full time

    About the RoleThe Guest Experience Ambassador is a key member of the Compass Group, North America team, responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for clients, executives, and staff members.Key ResponsibilitiesProvide high-level internal and external customer support, ensuring that all guests feel...

  • Guest Experience Ambassador

    2 weeks ago

    Austin, Texas, United States Compass Group USA Full time

    Job SummaryThe Guest Experience Ambassador is a key role in establishing a warm and welcoming atmosphere for all clients, executives, and staff members. Located on the reception floor and in all public areas, this individual will be the first point of contact for visitors, ensuring they feel comfortable and directed to their appointments and...

  • Guest Experience Ambassador

    2 weeks ago

    Austin, Texas, United States Compass Group USA Full time

    Job SummaryThe Guest Experience Ambassador is a key member of our team, responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members. Located on the reception floor and in all public areas, this role is the first point of contact for visitors, ensuring they feel comfortable and supported throughout their...

  • Guest Experience Ambassador

    3 weeks ago

    Austin, Texas, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is a key member of the Compass Group, North America team, responsible for delivering exceptional customer service and creating a warm, welcoming atmosphere for clients, executives, and staff members. Located on the reception floor and in all public areas, this role is the first point of contact for visitors,...

  • Guest Experience Ambassador

    2 weeks ago

    Austin, Texas, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is a vital role that sets the tone for our clients' interactions with our company. Located on the reception floor and in all public areas, this individual will be the first point of contact for visitors, ensuring a warm and welcoming atmosphere at all times.Key Responsibilities:Provide exceptional internal and...

  • Overnight Guest Services Coordinator

    4 weeks ago

    Austin, Texas, United States Pathfinder Hospitality Full time

    Position OverviewNight AuditorAre you someone who thrives in the quiet hours of the night? Do you possess exceptional organizational skills and enjoy working independently? If so, we invite you to explore the qualities we seek in our ideal candidate:Proficient in managing multiple tasks and addressing various guest needs simultaneouslyCapable of working...

  • Guest Experience Ambassador

    2 weeks ago

    Austin, Texas, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is a key role in establishing a warm and welcoming atmosphere for all clients, executives, and staff members. Located on the reception floor and in all public areas, this individual will be the first point of contact for visitors, ensuring they feel comfortable and directed to their appointments and...

  • Overnight Guest Experience Associate

    4 days ago

    Austin, Texas, United States Placemakr Full time

    About UsWe're a forward-thinking hospitality company on a mission to revolutionize the way people experience travel and living spaces. With a presence in some of America's most vibrant cities, our innovative platform combines property operations, customer acquisition, and cutting-edge technology to create unique and memorable experiences for our guests.The...

  • Guest Experience Ambassador

    4 days ago

    Austin, Texas, United States Compass Group USA Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times.Key ResponsibilitiesProvide exceptional internal and external customer supportGreet employees and visitors, ensuring a positive first impressionMeet, greet, and escort VIP guests, ensuring their...

  • Guest Services Ambassador

    2 weeks ago

    Austin, Texas, United States AEG Full time

    {"Overview": "At AEG, we're committed to delivering exceptional experiences for our guests. As a Guest Services Host, you'll play a vital role in creating a safe and memorable experience for all guests at Moody Center Arena.This role requires a positive attitude, a team-driven mindset, and a proactive approach to providing exceptional service. You'll be...

  • Guest Services Ambassador

    3 weeks ago

    Austin, Texas, United States Troon International Full time

    Job Title: Guest Services SpecialistJob Summary:Troon International is seeking a highly motivated and customer-focused Guest Services Specialist to join our team at Golfinity Performance Club in Austin, Texas. As a Guest Services Specialist, you will be responsible for creating a positive experience for our guests by ensuring they are greeted and promptly...

  • Overnight Guest Experience Associate

    4 days ago

    Austin, United States Placemakr Full time

    A bit about us We're a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America's most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with...

  • Guest Services Ambassador

    1 week ago

    Austin, Texas, United States Oak View Group Full time

    {"title": "Guest Services Host", "description": "OverviewOur Guest Services team plays a vital role in creating a safe and memorable experience for all guests at Moody Center Arena. This role requires a positive attitude, as well as a team-driven and proactive mindset. Each member of this team is responsible for providing an exceptional level of service to...

  • Guest Services Ambassador

    2 weeks ago

    Austin, Texas, United States McDonald's Full time

    About the RoleWe're looking for a talented and enthusiastic Guest Services Representative to join our team at McDonald's. As a Guest Services Representative, you will be the face of our brand, providing exceptional customer service and ensuring that every guest has a positive experience.Key ResponsibilitiesProvide outstanding customer service, ensuring that...

Guest Service Ambassador Overnight

4 months ago

Austin, United States WSS Austin N Central Full time
Job DescriptionJob Description


RESUMEN DEL PUESTO

El Embajador de Servicios al Huésped (GSA) es responsable de ayudar al Gerente de la Propiedad con la operación eficiente de la propiedad, asumiendo la responsabilidad operativa en ausencia del Gerente de la Propiedad y proporcionando liderazgo secundario para los miembros del personal.

Este rol puede ser a tiempo completo realizando tareas de recepción y oficina. Este es un rol de TIEMPO COMPLETO MATUTINO (Turno AM).

FUNCIONES ESENCIALES DEL PUESTO

Relaciones con huéspedes:

  • Reunirse y solicitar comentarios de los huéspedes regularmente para determinar la satisfacción de los huéspedes con los servicios e instalaciones.
  • Tomar medidas para garantizar la mayor satisfacción posible de los huéspedes dentro de las limitaciones presupuestarias.
  • Responder a las situaciones a medida que surjan y gestionar los conflictos de los huéspedes

Operaciones:

  • Revisar los estudios y espacios públicos diariamente de acuerdo con los estándares de marca del programa Limpio y Seguro.
  • Asegurarse que todos los miembros del equipo estén capacitados para actuar de acuerdo con el procedimiento, en caso de emergencia o accidente.
  • Asegurarse que todas las políticas y procedimientos sean seguidos con precisión en todo momento por todos los miembros del equipo.
  • Coordinar las operaciones de recepción, como los registros, mudanzas, renovaciones, reservas, recorridos por la propiedad y eventos de ventas.
  • Responder a las llamadas de servicio al huésped.
  • Documentar la actividad laboral utilizando el registro apropiado y de acuerdo con la política y el procedimiento

Ventas e Ingresos:

  • Ejecuta el proceso de gestión de líder y completa todos los objetivos de ventas y marketing establecidos por el Gerente de Propiedad.
  • Revisar el Inventario de Estudio diariamente para asegurar la maximización de los ingresos del estudio.
  • · Mantener ventas efectivas de ofertas adicionales para satisfacer las necesidades de los huéspedes y maximizar los ingresos.

Personal:

  • Asistir en la capacitación de todos los miembros del equipo.
  • Demostrar a los miembros del equipo cómo seguir eficazmente el programa "Di sí a una solicitud simple".

RESPONSABILIDADES ADICIONALES

  • Responsabilidades de lavandería: clasificación, lavado, secado y plegado de ropa de cama y toallas de la empresa, así como limpieza general/mantenimiento de las instalaciones de lavandería doméstica y comercial.
  • · Capacitar en forma cruzada las tareas de todos los miembros del personal no administrativo y realizar esas tareas conforme sea necesario o cuando lo solicite la supervisión.
  • · Todas las demás tareas asignadas por supervisión.

CALIFICACIONES

Educación:

  • · Diploma de preparatoria o equivalente, o título de educación general (GED)

Experiencia:

  • · 1 o más años de experiencia en el sector de hostelería, comercio minorista o servicio de alimentos (preferido)

Conocimiento:

  • · Comprensión básica de varios procedimientos y prácticas comunes de oficina/recepción

Habilidades:

  • · Debe poder leer, escribir y hablar inglés de manera competente
  • Operación de computadora intermedia que incluye, entre otros, el acceso a datos desde Internet
  • Comunicación efectiva con el personal y los invitados.
  • Manejo efectivo de conflictos
  • Negociación efectiva y habilidades de ventas

Habilidades:

  • Leer, comprender y seguir procedimientos escritos
  • Responder con calma en situaciones de conflicto y estrés.
  • Adaptarse a los cambios en el trabajo diario
  • · Solución de problemas de manera oportuna