Executive Assistant

Ready to be a part of the company transforming FinTech and how the world accesses banking services?

When was the last time you were excited about interacting with your bank or credit union? If the answer is, “a while,” then you’re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.

And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry.

Ok... but what does all of that actually mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again.

Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks

Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our ~300 team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.

The Cliffs Notes
The Executive Assistant reports primarily to the CEO and CFO, providing additional support to executive team members, as directed, to help ensure that company goals and objectives are accomplished and that operations run efficiently. A successful candidate proactively maintains and refines internal processes that support the CEO’s staff, and coordinates internal and external resources to help the executive leadership team (ELT) scale. The Executive Assistant manages communications and scheduling between internal and external team members to help maintain urgency and optimize use of time.

Additionally, the Executive Assistant will be responsible for ensuring the smooth and secure operation of Kinective’s office in Gilbert, AZ, and supporting various operational tasks across the organization.

What you’ll own:

Executive Assistance

• Manage professional and personal scheduling for the CEO and CFO, including agendas, mail, email, phone calls, client management, and other company logistics
• Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives
• Manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals
• Performing expense and budget management duties, including all expense management for the CEO and CFO
• Manage collection and preparation of Company All-Hands slides; ensure information is proofed and presentation ready on a timely basis
• Maintain professionalism and strict confidentiality with all information and materials
• Organize team communications and plan events, both internal and off-site

Office Management

• Use top-class customer service skills to welcome Kinective guests with a personable experience and ensure office remains a secure environment
• Manage several administrative tasks including mail-retrieval and distribution
• Maintain seamless peak operations for the organization and implement preventive measures for potential issues
• Identify needs and acquire supplies, manage vendor relationships, and coordinate food and snack deliveries

What you’re great at:

• Excellent written and verbal communication skills
• Strong sense of urgency in driving important matters
• Proactively manage scheduling conflicts and offer solutions to issues vs. asking questions
• Self-directed; anticipate areas where help will be needed and jump in to increase ELT time efficiency without having to be asked
• Outstanding time-management and people skills and an ability to independently organize and coordinate multiple concurrent projects
• Proficiency with office productivity tools and an aptitude for learning new software and systems
• Flexible team player, willing to adapt to changes and unafraid of challenges
• Ability to maintain confidentiality of information related to the company and its employees

Necessary Qualifications:

• 3+ years of experience in an administrative role reporting directly to upper management
• 2+ years of experience in office management
• Associate’s degree or higher in business administration or other related field (preferred)
• Ability to quickly understand and adapt to Executive preferences and proactively problem-solve when any issues arise
• Ability to travel on occasion

Why Kinective?
We’re transforming our industry. You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we’re the only ones doing that right now.

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.

We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.

What does life at Kinective look like?

Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to hit deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.

Our Values

Deliver success. We strive to exceed customer expectations.

We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.

Grit with grace. We face problems head on, respecting others along the way.

We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.

One Kinective. Together, we win.

By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great.

Build the future. We are driven by the pursuit of what’s possible.

Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.

The Team

In this role, you would be a part of the Executive team and reporting directly to our CEO and indirectly to our CFO.

Office Expectation

This role is HYBRID, with an expectation of 3 days a week in-office. Our hours are 8-5pm. Flexibility required to work outside normal office hours when the occasional need arises (eg. Annual in-person Board meeting).

Well, you’ve made it this far...

Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together.

Take a deeper dive into all things Kinective at kinective.io

Please note that this role does not currently offer sponsorship opportunities.