Operations Specialist I
3 weeks ago
JOB SUMMARY: Responsible for processing the daily functions of the bank in a team environment. Responsibilities include processing time sensitive tasks and reviewing reports, documents, and other processes to mitigate losses and remain compliant.
JOB SPECIFICATIONS
- Education: Bachelor’s Degree or equivalent professional experience
- Experience: 1-3 Years of experience at a financial institution or relevant experience
ESSENTIAL FUNCTIONS
- Balance In-Process GL Accounts to Applications
- Research Transactions and Outages
- Stop Payments
- COD, DDA, FMS, Savings, and Safe Deposit Box Non-Posts
- Charge backs on returned deposit items
- Review ATM Deposits
- Review System Reports Daily
- Process incoming and outgoing wire transfers
- Log ‘Hold’ notices as received
- Process overdrawn accounts
- Process Garnishments and other Legal Processes
- Print COD checks and mail
- Process incoming and outgoing ACH files, including verifying external transfers
- Monitor correspondent bank balances and transactions
- Review weekly closed accounts for DDA, Savings, and CODs
- Process closed accounts
- Send IRA Fed/State Withholding payments
- Prepare assigned certifications
- Supervise financial institution’s records retention and disposal program
- All other duties as assigned to meet client and operational needs
- Prepare Quarterly/yearly taxes
- Become knowledgeable of bank compliance rules and adhere to Federal and State banking regulations relating to this position
- Follow all Bank compliance policies and procedures relating to this position
WORK CONTEXT
- Ability to concentrate and focus on essential functions in appropriate priority order is required.
- Requires being punctual, dependable, detail oriented and responsible for work outcomes and results.
- Requires sitting for long periods and traveling to other departments and locations, as needed.
- Requires contact with others by telephone conversations, use of electronic mail, and face-to-face discussions.
- Requires completion of assigned on-line training courses with a passing percentage.
- Professional environment requiring appropriate professional demeanor and attire.
- Work is performed indoors in environmentally controlled conditions.
SKILLS:
- Broad understanding of bank operations and procedures
- Ability to manage multiple demands and priorities
- Knowledge of Money Laundering Control Act, Office of Foreign Asset Control regulations, strategies and enforcement policies, familiarity with key banking regulations
- Working knowledge of bank laws and operations, risk assessment and analysis
- Ability to prioritize and organize workload with little to no supervisory intervention
- Knowledge of Business English
- Ability to communicate orally in an effective manner and respond to common inquiries from regulatory agencies and outside consultants.
- Ability to handle stress
- Competency in Microsoft Office Products
- Working knowledge and experience with Excel
- Ability to communicate with co-workers with tact and diplomacy and a positive attitude
- Ability to work with others in a cooperative manner that supports a team environment
- Ability to lift 30 lbs if necessary
- Ability to work full-time hours as scheduled
RELATIONSHIPS
The Operations Specialist interfaces with the Compliance Department, external auditors, examiners, and all operational departments. Also interfaces with clients to resolve issues and explain processes.
CORE BEHAVIORS for DELIVERING ON THE PROMISE
- Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
- Work Ethic. Be willing to go the extra mile for the client, whether internal or external.
- Influence. Be an active player in participating, building and contributing to service.
- Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the client, increase personal satisfaction and improve the Bank.
- Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
- Problem Solving. Being creative, problem-solving mentality to every situation. See alternative, take initiative and assume responsibility for your actions.
- Communication. Keep other informed and up-to-date. Actively listen and learn from each other.
- Have a Sense of Community. We firmly believe that we’re only as strong as the communities we serve. Your involvement is an important part of who we are.
Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran’s status.
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