Current jobs related to Guest Services Associate - Tucson - ZMC Hotels, LLC


  • Tucson, Arizona, United States Reid Park Zoo Full time

    Job Title: Guest Services AssociateReid Park Zoo is seeking a highly motivated and customer-focused individual to join our Guest Services team. As a Guest Services Associate, you will play a vital role in ensuring that our visitors have an exceptional experience at the zoo.Key Responsibilities:Provide exceptional customer service to visitors, responding to...


  • Tucson, United States ZMC Hotels Full time

    Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in...


  • Tucson, United States ZMC Hotels Full time

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality...


  • Tucson, Arizona, United States The Westin La Paloma Resort & Spa Full time

    About Us:Welcome to The Westin La Paloma Resort & Spa, a cherished destination in Arizona. Our stunning 250-acre desert resort is situated in the picturesque foothills of Tucson's Santa Catalina Mountains, offering 487 luxurious rooms and extensive meeting facilities spanning 60,000 square feet.We are excited to present various employment opportunities...


  • Tucson, Arizona, United States Embassy Suites Tucson Paloma Village Full time

    Are you dedicated to providing exceptional service and creating memorable experiences for guests? The Embassy Suites Tucson Paloma Village is seeking a Front Desk Clerk to join our dynamic guest services team. In this role, you will be the first point of contact for our guests, managing their account details and ensuring a seamless experience throughout...


  • Tucson, Arizona, United States Embassy Suites Tucson Paloma Village Full time

    Are you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the role of a Front Desk Clerk at Embassy Suites Tucson Paloma Village may be the perfect opportunity for you. In this position, you will be the first point of contact for our guests, managing their reservations and ensuring a pleasant stay. Ideal...


  • Tucson, United States Canyon Ranch Wellness Resorts Full time

    At Canyon Ranch our Guest Services Representatives are the direct connect to our guests and the beginning of their transformational experience. You will make sure that each arriving guest has all the details of their stay confirmed so they can being Guest Service, Representative, Office Manager, Guest, Customer Service, Retail, Hotel

  • Guest Services

    3 weeks ago


    Tucson, United States Gospel Rescue Mission Full time

    DescriptionResponsibilities & Duties Guest Services is the First Impression for guests at Gospel Rescue Mission, responsible for initial or sustained contact with all who enter Gospel Rescue Mission. We have the first and the most interaction with the guests of Gospel Rescue Mission. It is imperative that we set the standard of dignity and respect for all...


  • Tucson, Arizona, United States Canyon Ranch Wellness Resorts Full time

    Transformative Guest ExperienceCanyon Ranch Wellness Resorts is seeking a highly skilled Guest Services Representative to provide exceptional service to our guests. As a key member of our team, you will be responsible for ensuring that each guest has a seamless and memorable experience from arrival to departure.Key Responsibilities:Confirm guest details and...


  • Tucson, Arizona, United States Schulte Companies Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at Collegiate Hotel Group. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Service: Greet...


  • Tucson, Arizona, United States Gospel Rescue Mission Full time

    Job Summary:We are seeking a highly skilled and dedicated Guest Services Lead to join our team at Gospel Rescue Mission. As a key member of our team, you will be responsible for providing exceptional guest services, leading by example, and promoting a positive and supportive work environment.Key Responsibilities:• Provide exceptional guest services,...


  • Tucson, Arizona, United States Tucson Hotel Management, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at Tucson Hotel Management, LLC. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded. You will be the face of our hotel, and your warm welcome and friendly demeanor...


  • Tucson, Arizona, United States Gospel Rescue Mission Full time

    Job Title: Guest Services RepresentativeWe are seeking a highly skilled and compassionate Guest Services Representative to join our team at Gospel Rescue Mission. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met, and creating a welcoming and supportive...


  • Tucson, Arizona, United States Loews Hotel & Resorts Full time

    Position OverviewThe Guest Services Coordinator plays a crucial role in facilitating a seamless check-in experience for our esteemed guests. This position involves the meticulous management of reservations, ensuring that all bookings—whether for wholesale, group, or VIP guests—are processed with precision and efficiency.Key ResponsibilitiesReservation...


  • Tucson, Arizona, United States Wyndham Hotels & Resorts Full time

    Job Summary:The Guest Services Representative is responsible for providing exceptional customer service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key Responsibilities:Provide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest...


  • Tucson, Arizona, United States Hotel Resource Full time

    Join Hotel Resource as a Front Desk AgentCompany: Hotel ResourceLocation: USCategory: HospitalityDegrees Required: Not SpecifiedEmployment Type: Full-TimeManages Others: NoPosition Overview: As a Front Desk Agent at Hotel Resource, you will be essential in providing exceptional service to our guests. Your role involves not only welcoming guests but also...


  • Tucson, Arizona, United States Embassy Suites Tucson Paloma Village Full time

    Are you enthusiastic about providing exceptional service and creating memorable experiences for guests? The role of a hotel front desk clerk is essential in our hospitality team. In this position, you will be the first point of contact for guests, managing their reservations and ensuring their stay is comfortable and enjoyable. Ideal candidates will thrive...

  • Guest Services Agent

    4 months ago


    Tucson, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Tucson, AZ, US, 85710 Property Name: La Quinta by Wyndham Tucson - East Req Id: 17387 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Tucson - East location in Tucson , Arizona . **Job Summary** The Guest Service Agent is responsible for providing attentive,...


  • Tucson, United States Canyon Ranch Full time

    Overview: Canyon Ranch inspires your well way of life. Since 1979, Canyon Ranch has been a trailblazer and leader of the integrative wellness lifestyle through immersive, life-changing destinations in Tucson, Arizona and Lenox, Massachusetts, a wellness retreat in Woodside, California and the largest day spa in North America at The Venetian Resort in Las...


  • Tucson, Arizona, United States Hotel Resource Full time

    Join Hotel Resource as a Front Desk AgentCompany: Hotel ResourceLocation: USCategory: HospitalityDegrees Required: Not SpecifiedEmployment Type: Full-TimeManages Others: NoPosition Overview: As a Front Desk Agent at Hotel Resource, you are essential in providing a welcoming atmosphere for guests. Your role is crucial in ensuring that each visitor feels...

Guest Services Associate

4 months ago


Tucson, United States ZMC Hotels, LLC Full time
Job DescriptionJob DescriptionCompany Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.

Responsibilities:
  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
  • Address all guest concerns and ensure follow up is complete
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.

Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.

Benefits/Perks:
  • Medical, Dental, and Vision options for full-time employees
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
  • $250 referral bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday
  • Opportunities for upward mobility and growth within the company