Guest Services Associate
3 months ago
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.
Responsibilities:
- Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
- Address all guest concerns and ensure follow up is complete
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
- Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
- Highly organized.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Must possess basic computational ability.
- Must possess basic computer skills.
- Medical, Dental, and Vision options for full-time employees
- Paid time off and 401(k) for full-time employees
- All employees get discounts on hotels across the country Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and a referred associate
- DailyPay: access to your already earned wages before payday
- Opportunities for upward mobility and growth within the company
Compensation: $14.35 per hour
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
-
Concierge and Guest Services Associate
2 weeks ago
Tucson, Arizona, United States Marriott Full timeConcierge and Guest Services Associate Job SummaryThis position plays a critical role in delivering exceptional customer experiences. As a Concierge and Guest Services Associate, you will be responsible for providing personalized assistance to guests, ensuring they have everything they need for an unforgettable stay. Your duties will also involve...
-
Spa Guest Services Associate
3 days ago
Tucson, Arizona, United States Canyon Ranch Full timeJob Title: Spa Guest Services AssociateThe Spa Guest Services Associate is responsible for delivering exceptional guest service as a central contact person in the spa building, checking guests in, assigning lockers, and providing general information and directions.Key Responsibilities:Guest Check-In and Locker Assignment: Ensure seamless guest check-in...
-
Guest Services Coordinator
3 days ago
Tucson, Arizona, United States Loews Ventana Canyon Resort Full timeThe Guest Services Coordinator is a critical role within our Front Office team at the Loews Ventana Canyon Resort. As a Guest Services Coordinator, you will be responsible for delivering exceptional customer service, ensuring that every guest has a memorable experience during their stay with us.About the PositionThe successful candidate will have excellent...
-
Part-Time Guest Services Associate
2 days ago
Tucson, Arizona, United States Studio 6 & Motel 6 Tucson North Full timeAbout the Job:This Part-Time Guest Services Agent role at the Studio 6 & Motel 6 Tucson North is an excellent opportunity for individuals who enjoy working with people and providing exceptional customer service. As a key member of our team, you will play a crucial role in ensuring a positive experience for our guests.Responsibilities:Registration and room...
-
Guest Service Agent
6 months ago
Tucson, United States Sonesta International Hotels Full timeThe Guest Services Agent (GSA) is the main point of contact for our guests and therefore, represents the brand as all guests enter the hotel. The GSA is responsible for consistently delivering results that contribute to the mission and overall succes Guest Service, Agent, Service, Guest, Hotel, Retail
-
Guest Services Representative
4 months ago
Tucson, United States Canyon Ranch Wellness Resorts Full timeAt Canyon Ranch our Guest Services Representatives are the direct connect to our guests and the beginning of their transformational experience. You will make sure that each arriving guest has all the details of their stay confirmed so they can being Guest Service, Representative, Office Manager, Guest, Customer Service, Retail, Hotel
-
Guest Service Representative
2 weeks ago
Tucson, Arizona, United States Omni Hotels Full timeJob Title: Guest Service RepresentativeWe are seeking a skilled Guest Service Representative to join our team at Omni Hotels. In this role, you will be responsible for ensuring a seamless guest experience from check-in to check-out.About the Role:Provide exceptional customer service to guests, responding promptly to their needs and requests.Process...
-
Guest Services Ambassador
2 weeks ago
Tucson, Arizona, United States Canyon Ranch Wellness Resorts Full timeCanyon Ranch Wellness Resorts is committed to providing exceptional guest experiences. As a Guest Services Representative, you will play a crucial role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Confirming Guest Details: Ensure all arriving guests have accurate information about their stay, including room...
-
Guest Services Agent
6 days ago
Tucson, Arizona, United States Studio 6 & Motel 6 Tucson North Full timeJob Description:We are seeking a Guest Services Agent to join our team at Studio 6 & Motel 6 Tucson North. As a Guest Services Agent, you will be responsible for providing exceptional customer service, managing room assignments, and ensuring a smooth check-in and check-out process.Estimated Salary: $14-$17 per hour based on experience.Key...
-
Service Associate
22 hours ago
Tucson, Arizona, United States Seis Kitchen Downtown Full timeJob Description:At Seis Kitchen Downtown, we are seeking a Service Associate to join our team. As a Service Associate, you will play a crucial role in delivering exceptional service to our guests.About the Job:We offer an estimated salary of $12.50 per hour. Our full-time and part-time roles come with flexible schedules, paid time off, and voluntary benefits...
-
Guest Services Director
2 weeks ago
Tucson, Arizona, United States The Westin La Paloma Resort & Spa Full timeAbout Our Team: At The Westin La Paloma Resort & Spa, we value excellence, innovation, and teamwork. As a Sales Manager, you will be part of a dynamic team that strives to deliver exceptional customer experiences, maintain high-quality standards, and meet/exceed financial objectives. If you possess strong leadership skills, attention to detail, and a passion...
-
Guest Services Representative
6 days ago
Tucson, Arizona, United States Studio 6 & Motel 6 Tucson North Full timeJob OverviewWe are seeking a reliable and customer-focused Guest Services Agent to join our team at Studio 6 & Motel 6 Tucson North. As a Part-Time Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
-
Guest Service Agent
4 weeks ago
Tucson, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is the main point of contact for our guests and therefore, represents the brand as all guests enter the hotel. The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel. The GSA serves as the point person with regards to the Front Desk...
-
Guest Services Representative
4 months ago
Tucson, United States Canyon Ranch Full timeOverview: Canyon Ranch inspires your well way of life. Since 1979, Canyon Ranch has been a trailblazer and leader of the integrative wellness lifestyle through immersive, life-changing destinations in Tucson, Arizona and Lenox, Massachusetts, a wellness retreat in Woodside, California and the largest day spa in North America at The Venetian Resort in Las...
-
Guest Services Representative
7 months ago
Tucson, United States InTown Suites Full timeMake a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address. Position Summary: The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office related...
-
Hotel Services Associate
3 days ago
Tucson, Arizona, United States ZMC Hotels, LLC Full timeAbout the RoleThis Hotel Services Associate position is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and organization of our guest rooms, as well as providing exceptional service to our guests.Key...
-
Guest Service Team Member
3 months ago
Tucson, United States Wingstop Full timeWingstop - 7942 E Broadway Blvd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Service Team Member
2 months ago
Tucson, United States Wingstop Full timeWingstop - 1710 W Valencia Rd Ste 500 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests...
-
Resort Guest Service Agent
2 weeks ago
Tucson, Arizona, United States Loews Ventana Canyon Resort Full timeAbout the RoleAs a Front Office Agent at Loews Ventana Canyon Resort, you will play a critical role in ensuring that our guests have an exceptional stay with us. Your primary responsibilities will include welcoming and registering guests, assigning rooms, and providing personalized service to meet their needs.You will also be responsible for processing...
-
Hotel Guest Services Representative
2 weeks ago
Tucson, Arizona, United States Sonesta International Hotels Full timeJob Title: Hotel Guest Services RepresentativeThe Sonesta International Hotels team is seeking a highly skilled and detail-oriented Hotel Guest Services Representative to join our dynamic team. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests...