Inside Sales/ Customer Service
2 months ago
We have a rare opening for a B2B Customer Service / Inside Sales specialist . Experience with Business and a basic knowledge of customer Service and sales is helpful .This is a fast paced position at our well established firm that will reward enthusiasm , intelligence ,organization, and creativity. The essence of the position is to help our existing Michigan area business clients gain new customers and save cash by marketing their products and services with other clients. We do this by asking questions, building relationships and providing solutions. We are looking for a person who has desire and experience . Do you have an enthusiastic personality, self confidence, and pride yourself on your problem solving skills? Are you looking for a career that challenges your current skill set and teaches you new ones? If so, this may be just the career for you.
Some of the duties for this position are:
· Communicating and Building Relationships with current business members thru phone , email and in person
· Handling incoming customer requests ,
· Acting as a purchasing agent to assist member businesses
· Prioritizing multiple duties and responsibilities
· Making proactive outgoing calls to current business clients
· Maintaining accurate and detailed customer records
· Promoting and marketing clients thru email and social media , good writing skills helpful
There is a generous base pay and benefits program for this full time position, but there is also a bonus plan that will generously reward performers. Our compensation package includes Vacation and PTO, health insurance package , This is a Monday-Friday regular business hours but we are very flexible and understanding with family obligations . Please include a salary history and cover letter along with your resume, word document attachments are preferred. We has been in the business of helping local businesses grow since 1978.
Base Salary ranges from $ 43,000 ++ with nice bonuses paid above base.
Job Requirements
· Experience with interpersonal B2B
· Proficient in MS Office , Word, MS Outlook, Social Media and MS Excel
· Excellent communication skills (written and verbal)
· Problem Solving and Organizational skills
· At least 2 year of Inside Sales, Customer Service, call center experience
· Collaborative personality and a committed desire to succeed and help businesses and their families grow
* Our contact is with business owners and their staff during normal business hours
Start immediately , Submit resume and cover letter
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