Customer Service and Sales Professional

6 days ago


Southfield, Michigan, United States Pinnacle Financial Group Full time

We are seeking a highly motivated and customer-focused Sales and Service Representative to join our team at Pinnacle Financial Group. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.

About the Role:

As a Sales and Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support to ensure their needs are met and exceeded. You will work closely with our sales team to identify new business opportunities, develop and implement sales strategies, and build strong relationships with our clients.

Key Responsibilities:

  • Develop and maintain strong relationships with our clients to understand their needs and preferences
  • Identify new business opportunities and develop sales strategies to drive growth
  • Provide exceptional customer service and support to ensure client satisfaction
  • Work closely with our sales team to develop and implement sales strategies
  • Meet or exceed sales targets and performance metrics
  • Stay up-to-date on industry trends and competitor activity to stay ahead of the competition

Requirements:

  • Previous experience in sales, marketing, and customer service is highly desirable
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Proven track record of meeting or exceeding sales targets and performance metrics
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions


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