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Learning and Development Program Manager-Recruited
1 month ago
Primary function:
Reporting to the Director of Employee Learning and Development in the Center for Workplace Development, this role manages the planning, design, delivery, implementation and evaluation of the Diversity, Inclusion and Belonging Academy (DIB Academy). DIB Academy serves approximately 14,000 Harvard employees. The complete program serves three (3) discrete populations: staff, managers, and senior leaders. Workshops are offered throughout the year.
Duties and Responsibilities:
Program manage all aspects of the Diversity, Inclusion and Belonging Academy (DIB), including;
Ensure effective and seamless planning, design, delivery, implementation and evaluation of the 6-module Academy, across staff, manager and executive populations.
Organize workshop walkthroughs, pilots, and soft launches
Edit program materials (presentation decks and guides) in response to feedback
Review training schedule for accuracy, sharing errors, inconsistencies, and other observed concerns
Respond to participants inquiries regarding DIB Academy
Manage workshop attendance
Analyze training records (attendance, program evaluations, usage by school/unit, etc.) and prepare and disseminate reports
Partner with CWD colleagues in Management and Leadership Development and Executive and Organization Effectiveness to ensure alignment on implementation strategies and consistency of content across staff, manager and executive populations.
Partner with Harvard Training Portal team to ensure schools and units consistently follow course creation procedures and provide guidance to schools and units when needed
Other duties as required or requested.
Required Education and Experience:
Bachelor s degree required, along with a minimum of five years in training and development and recent experience managing a program of similar size and scope.
Additional Education and Experience:
Master s degree in training and development (or related area) preferred.
Demonstrated excellence in program management.
Strong research and analytical skills, and the ability to effectively organize and display data.
Proactive in identifying and communicating issues or barriers that may impede an initiative or compromise its success and critical thinking skills to identify and determine alternative solutions/approaches.
Effective communication and influencing skills, both written and oral, with the ability to share information and ideas clearly and concisely with a range of audiences.
Strong interpersonal skills.
Capacity to develop and maintain strong professional relationships across the organization and to work collaboratively with colleagues.
Experience delivering diversity courses, a plus.
A flexible can do attitude and approach to the work.
Resourceful and able to work independently. Report-To Detail
Additional Details
- Preferred Pay Rate Range : BR-54
- Report-To Detail : Hybrid - partial time on campus/partial time WFH (working/living in MA).
- Tenure Limit : 18 months
- FLSA Exemption Status : Exempt
- Required Education : College Graduate
- Required occupational training, certifications or license(s) : None
- Business Title : Learning & Development Program Manager
- Additional Job Details : Duties & Responsibilities Harvard University Information Technology is seeking a dynamic and experienced Learning and Development Program Manager for a one-year term role. The successful candidate will be responsible for developing and implementing a comprehensive training strategy, framework, and curriculum to enhance the skills of our IT Client Services staff, a team of frontline, customer-facing, and technology solutions professionals. The manager will collaborate with cross-functional teams within the Client Services area and leverage industry best practices to develop and deliver training programs that enhance staff capabilities, drive operational efficiency, and support the evolving IT needs of the university community. By empowering employees to understand and leverage these programs, the Learning and Development Program Manager will ensure they have the tools and knowledge needed to support our users effectively and foster their own professional growth. Principal Duties and Responsibilities: Develop a strategic training plan that addresses the current and future needs of the IT Client Services staff. Engage with key stakeholders across the organization to gather input, identify training needs, and ensure alignment with departmental and organizational objectives. Develop the training program to support a diverse group of IT professionals, catering to various learning styles and backgrounds. Program should include both soft skills (e.g., communication, teamwork, problem-solving) and technical skills (e.g., system administration, troubleshooting, software use). Work closely with subject matter experts including Human Resources, Communications, and the Center for Workplace Development to develop and validate training content. Ensure the curriculum is aligned with industry best practices and organizational goals. Design training materials and delivery mechanisms, including online courses, workshops, hands-on labs, and self-paced learning modules. Develop and execute a communication plan that includes a catalog of courses to ensure all stakeholders are informed about learning opportunities. Develop dashboards and reports to support a variety of training stakeholders including individual staff, managers, and leadership. Oversee the rollout and implementation of the training programs. Partner with and leverage HUIT s central L&D team to execute on Client Services training initiatives, including delivery of courses and trainings. Establish metrics and feedback mechanisms to assess the impact of training initiatives, including progress against goals and key outcomes. Analyze evaluation metrics to measure program success. Other duties as needed or required.
- Does this position require a HUID? : Yes
- Is the worker converting from being a Harvard full-time employee (FTE)? : No
- Pre-identified candidate's information, including name, email, phone, state/city/zip & pay rate : (No Value)
- Role requires identity, I-9 and 3 reference screen (recruited) : Yes
- Role requires identity, I-9 screen (payrolled) : No
- Role requires DMV/driving history screen : No
- Role requires criminal background and sexual offender screening CORI/SORI : No
- Role requires criminal background screen : No
- Role requires 10-panel drug screen : No
- Role requires credit record check : No
- Role requires compliance with Immunization policy. : No
