Sr Program Manager, Services Development

1 month ago


Cambridge, Massachusetts, United States Philips Full time
Job TitleSr Program Manager, Services DevelopmentJob Description

Sr Program Manager, Services Development

As one of our Senior Program Managers, you will be taking on End-to-End ownership of complex and high impact service development programs within the Business Innovation & Service Delivery team in the Hospital Patient Monitoring business unit.

Your role:

  • Working with Project Sponsor to assure project and program objectives are defined appropriately.
  • Preparing and implementing programs in multi-discipline areas (including but not limited to product management, multiple R&D (research & development) organizations (services, capabilities, technology) service R&D, performance management, quality, and regulatory per agreed goals on quality, time, cost, and staffing.
  • Navigating through the complexity of programs by coordinating between the sub-projects, multiple sites, and matrix organization; ensuring team is staffed effectively and used to the fullest potential to most efficiently complete projects; establishing strong operating mechanisms to track progress, identifying issues, overcoming obstacles, and define recovery plans and providing ongoing status reports to the business leadership team, highlighting opportunities and risk mitigations.
  • Working with Quality to ensure the program is fully compliant with the Hospital Patient Monitoring Quality System; developing Entrepreneur Project Management (EPM) competencies, deploying best practices from Philips to bring effective strategic leadership in program management as well as preparing, planning, tracking, and managing project deliverables and coordinating cross functional teams located across geographies.
  • Managing and Reporting of key performance indicators to senior management and coaching and supporting junior team members.

You're the right fit if:

  • You've acquired 10+ years' project/program management experience in a high-tech industry with a focus on development of managed services. You also have experience leading globally distributed teams and influencing cross-functional stakeholders with your excellent presentation, communication and negotiation skills, across functions and organizational layers.
  • Your skills include strong agile project management and scrum master skills; PMP (Project Management Professional) Certification or similar professional certification; Scrum Master certification like PMI-ACP (Agile Certified Practitioner) is a plus.
  • You have a bachelor's degree in business, engineering or health sciences. Master's degree in a relevant discipline preferred.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
  • You possess a proven ability to manage relationships upwards, downwards, and cross-functionally.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.



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