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Billing Specialist

1 month ago

Austin, United States DentalMonitoring Full time
Job DescriptionJob DescriptionSalary:

DentalMonitoring is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our team


What is the value added of DentalMonitoring’s solutions for its clients?


✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform
✦ DentalMonitoring brings the first AI-driven technology in the oral healthcare space
✦ With more than 200 filed patents on our technology, we are leading an entire industry in how we approach the orthodontic experience
✦ Our handy tool, the Scanbox™, helps patients and doctors to easily detect intraoral observations
✦ Their patients smile again


Role and Responsibilities

  • Manage monthly billing process (customer payment allocation, discount, refund, orders application in DM systems and tools) for North America
  • Responsible for invoicing (creation of invoices in the system, monitoring of contractual clauses and payments)
  • Prepare analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing
  • Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
  • Customer payment collection and follow-up
  • Collaborate with Customer Experience and Sales teams to ensure all data is up to date
  • Investigate and resolve billing discrepancies and disputes, working closely with internal departments and external clients to reach satisfactory resolutions
  • Transverse projects linked to system integration and/or migration, cleaning databases, documentation
  • Ensure compliance with international invoicing regulations, tax laws, and customs requirements 


Essential Qualifications

  • Minimum 3-4 years of proven experience as a Billing Specialist or in a similar role
  • Proficient in using billing software and financial systems (NetSuite, Salesforce) and Excel Knowledge 
  • Excellent numerical and analytical skills with strong attention to detail
  • Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders
  • Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment
  • Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions


Preferred Qualifications

  • Associate’s degree in finance, accounting, or a related field
  • Experience in a startup or scaleup environment
  • Experience in driving process improvement