Current jobs related to Guest Service Supervisor - Santa Rosa Beach - Southern Holiday Homes

  • Guest Services Supervisor

    1 week ago

    Santa Rosa, California, United States Sandman Hotel Full time

    About Sandman Hotel:At Sandman Hotel, we prioritize our people. As an organization that values its team members, we are committed to fostering a supportive and inclusive workplace that promotes diversity, growth, and overall wellbeing. Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on...

  • Guest Services Supervisor

    1 week ago

    Miami Beach, Florida, United States Grand Beach Suites Hotel Full time

    Guest Services Supervisor Job DescriptionPOSITION SUMMARY:The Guest Services Supervisor is accountable for overseeing all Front Desk operations at a prestigious resort. This role involves directing, implementing, and upholding service standards to guarantee guest satisfaction. The Supervisor also plays a crucial role in security protocols, monitoring, and...

  • Guest Services Supervisor

    1 week ago

    Santa Barbara, United States Santa Barbara Zoo Full time $24 - $25

    Job DescriptionJob Description:If you thrive on helping customers, love to problem solve, have some supervisory experience, and are looking for a very interactive job in a fun and busy work environment: we may have the dream job for you right here in beautiful Santa Barbara! Do what you love while contributing to our mission.The Santa Barbara Zoo is seeking...

  • Guest Services Supervisor

    1 week ago

    Pismo Beach, California, United States The Cliffs Hotel and Spa Full time

    Guest Services Supervisor - The Cliffs Hotel & Spa The Cliffs Hotel & Spa stands as the premier oceanfront destination on the Central Coast, offering breathtaking views of Pismo Beach. Join a dedicated team renowned for exceptional customer service, creating unforgettable experiences for our valued guests. As a locally owned establishment, we take pride in...

  • Guest Services Supervisor

    4 days ago

    Miami Beach, Florida, United States Shelborne South Beach Full time

    Position: Front Desk SupervisorLocation: Shelborne South BeachOverview:The Front Desk Supervisor plays a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for all guests. This position requires a proactive leader who can effectively oversee daily front desk activities.Key Responsibilities:Welcome and...

  • Guest Service Supervisor

    3 months ago

    Manhattan Beach, United States Pacifica Hotels Full time

    We are looking for a Guest Service Supervisor to join our team at The Belamar, a Tapestry Collection by Hilton ! This job position will be responsible for the smooth and efficient day-to-day front desk operations of the hotel. Our Guest Service Supervisors are positive, professional, hands-on team members that excel at providing outstanding guest...

  • Guest Services Supervisor

    4 weeks ago

    Myrtle Beach, United States Brittain Resorts & Hotels Full time

    WE ARE MORE THAN JUST A WORKPLACE… We love what we do ~ join our team in one of the various hotel and resort jobs we have available! As leaders in the area’s hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Brittain Resorts & Hotels offers many employment opportunities in the...

  • Guest Services Supervisor

    4 days ago

    Miami Beach, Florida, United States Shelborne South Beach Full time

    Front Desk SupervisorLocation: Shelborne South BeachSummary:The Front Desk Supervisor plays a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for guests.Key Responsibilities:Welcome and assist guests upon their arrival, ensuring a warm and inviting atmosphere.Oversee the registration process,...

  • Guest Services Supervisor

    4 days ago

    Myrtle Beach, South Carolina, United States Holiday Inn Club Vacations Full time

    Job OverviewAt Holiday Inn Club Vacations, we are dedicated to enhancing family experiences. We seek individuals who embody courage, compassion, and creativity to help us become the most cherished brand in family travel. Our commitment lies in nurturing our team, memberships, resorts, and guest satisfaction. If you inspire confidence, trust, and respect in...

  • Guest Services Supervisor

    1 week ago

    Miami Beach, Florida, United States Marriott Hotels & Resorts Full time

    Position OverviewAs a Guest Services Supervisor at Marriott Hotels & Resorts, you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include:Cash Handling: Accurately complete all designated cashier and closing reports within our computer system.Shift Management: Review shift logs and daily memo books,...

  • Guest Services Supervisor

    1 week ago

    Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    Front Desk Supervisor at VIRGINIA BEACH HOTEL ASSOCIATIONWe are seeking a dedicated professional to oversee the front desk operations and enhance guest experiences at our esteemed establishment.Organize and manage staffing schedules, providing guidance and support to team members Evaluate team objectives and facilitate regular staff meetings Inform guests...

  • Guest Services Supervisor

    1 week ago

    Miami Beach, Florida, United States Shelborne South Beach Full time

    Position: Front Desk SupervisorLocation: Shelborne South BeachOverview:The Front Desk Supervisor plays a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for guests. This position requires a dedicated individual with strong leadership skills and a commitment to delivering exceptional customer...

  • Guest Services Supervisor

    4 days ago

    Redondo Beach, California, United States The Portofino Hotel & Marina, a Noble House Hotel Full time

    Benefits$300 Sign-On BonusComplimentary MealsMedical, Dental, Vision, 401K, Life InsuranceDiscount Rates in our Noble House Hotels and Resorts PortfolioCareer Development OpportunitiesWe are seeking a Front Desk Supervisor to oversee our Front Office operations.The Front Desk Supervisor will play a crucial role at the Front Desk of The Portofino Hotel and...

  • Guest Services Supervisor

    4 days ago

    Redondo Beach, California, United States The Portofino Hotel & Marina, a Noble House Hotel Full time

    Benefits$300 Sign-On BonusComplimentary MealsMedical, Dental, Vision, 401K, Life InsuranceDiscount Rates in our Noble House Hotels and Resorts PortfolioCareer Development OpportunitiesWe are seeking a Front Desk Supervisor to enhance our Front Office operations.The Front Desk Supervisor will oversee the Front Desk at The Portofino Hotel and Marina. This role...

  • Guest Services Supervisor

    1 week ago

    Miami Beach, Florida, United States Shelborne South Beach Full time

    Front Desk SupervisorLocation: Not specifiedSummary:As a Front Desk Supervisor, you will play a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for our guests.Key Responsibilities:Welcome and assist guests upon their arrival, ensuring a warm and inviting atmosphere.Oversee the registration process,...

  • Guest Services Supervisor

    1 week ago

    Miami Beach, Florida, United States Vensure Employer Services Full time

    Essential Knowledge, Skills, and Competencies Ability to manage multiple tasks simultaneouslyProficient in Property Management Systems (preferably Room Master)Required QualificationsBachelor's degree in communications, hospitality, tourism, or related fieldsA minimum of 2 years of relevant experienceFluency in both English and Spanish is mandatoryExperience...

  • Guest Services Supervisor

    1 week ago

    Santa Barbara, California, United States The Ritz-Carlton Full time

    Job OverviewAs a key member of the management team, the Guest Services Supervisor plays a vital role in overseeing the daily operations of the Rooms Division, which encompasses various departments such as Housekeeping, Recreation, Laundry, and Concierge Services.Position DetailsLocation: The Ritz-Carlton Bacara Santa BarbaraSchedule: Full-TimeManagement...

  • Guest Services Supervisor

    1 week ago

    Panama City Beach, Florida, United States Radisson Panama City Beach Full time

    Job OverviewBy the Sea Resorts is in search of a skilled Guest Services Supervisor for our esteemed Radisson Panama City Beach Oceanfront establishment.Role Summary:The Guest Services Supervisor at Radisson Panama City Beach will be accountable for managing the front desk functions and guaranteeing outstanding customer satisfaction. This role involves...

  • Guest Services Supervisor

    1 week ago

    Panama City Beach, Florida, United States Radisson Panama City Beach Full time

    Radisson Panama City Beach is in search of a skilled Guest Services Supervisor for our esteemed oceanfront property. Role Overview: The Guest Services Supervisor will play a pivotal role in managing the front desk functions and ensuring outstanding guest satisfaction. This position involves leading a team of front desk personnel to guarantee that all visitor...

  • Guest Services Supervisor

    4 days ago

    Redondo Beach, California, United States The Portofino Hotel & Marina, a Noble House Hotel Full time

    Benefits$300 Sign-On BonusComplimentary MealsMedical, Dental, Vision, 401K, Life InsuranceDiscount Rates in our Noble House Hotels and Resorts PortfolioCareer Development OpportunitiesPosition Overview:We are seeking a Guest Services Supervisor to oversee our Front Office operations. This role is essential in ensuring that our guests receive a warm,...

Guest Service Supervisor

1 month ago

Santa Rosa Beach, United States Southern Holiday Homes Full time
Job DescriptionJob DescriptionBenefits/Perks 
  • Flexible Scheduling
  • Career Advancement Opportunities 
  • Competitive Compensation
Job SummaryWe are looking for a customer-focused Guest Service/Reservation Supervisor to join our team We are seeking a dynamic and experienced Guest Services/Reservation Supervisor to join our team. The ideal candidate will be responsible for overseeing all aspects of guest services and reservations, ensuring seamless booking processes and exceptional customer experiences from inquiry to check-out.

The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. 
Responsibilities: 
  • Manage all guest inquiries, reservations, and bookings through various channels including phone, email, and online platforms.
  • Respond promptly and professionally to guest inquiries, providing detailed information about properties, amenities, and local attractions.
  • Coordinate with property managers and maintenance teams to ensure properties are well-maintained and prepared for guest arrivals.
  • Oversee the check-in and check-out process, ensuring guests receive a warm welcome and departure experience.
  • Handle guest complaints and concerns effectively, striving to resolve issues promptly and exceed guest expectations.
  • Maintain accurate records of reservations, payments, and guest communications using reservation management software.
  • Collaborate with the Executive team to develop promotional strategies and packages to drive bookings and revenue.
  • Stay informed about local events, attractions, and amenities to provide guests with personalized recommendations and concierge services.
  • Manage a team of guest services representatives/reservation agents, providing training, guidance, and support as needed.
  • Manage Airbnb and VRBO guest review to ensure Super Host status.

Qualifications: 
  • Minimum of 3 years of experience in guest services, reservations, or hospitality management, preferably in the vacation rental industry.
  • Strong interpersonal and communication skills, with the ability to interact effectively with guests, property owners, and team members.
  • Excellent organizational and time management skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in reservation management software (e.g., Airbnb, VRBO) and Google Workspace.
  • Knowledge of the local area and attractions along 30A in Santa Rosa Beach preferred.
  • Leadership experience with the ability to motivate and manage a team effectively.
  • Flexible schedule, including weekends and holidays.