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Service Coordinator

2 months ago

New York, United States ABConsulting BK NYC LLC Full time
Job DescriptionJob Description

Position Summary:
A licensed plumbing service repair and maintenance company based in Brooklyn, NY, is seeking a motivated and organized Service Coordinator. This role involves supporting the service department's logistics and coordination to ensure efficient completion of service tasks.

Key Responsibilities:

  • Work Order Management: Receive, prioritize, and dispatch work orders to service teams.
  • Supply Coordination: Order and manage supplies needed for service tasks.
  • Communication: Collaborate with the service supervisor and dispatcher to ensure clear communication and efficient workflow.
  • Team Coordination: Work with the service supervisor, service dispatcher, and service teams to ensure tasks are completed efficiently.
  • Customer Interaction: Maintain contact with customers to confirm appointments and follow up on completed service calls.
  • Administrative Support: Assist with administrative tasks and take ownership of additional responsibilities during slow periods.

Requirements:

  • Minimum of 2 years of administrative experience; plumbing experience is a plus.
  • Strong organizational and multitasking skills.
  • Proficiency with Microsoft Office; QuickBooks experience is preferred.
  • Excellent verbal and written communication skills.
  • Team player with a proactive attitude and strong problem-solving abilities.
  • Desire for long-term career growth within the company.

Working Hours:
Monday to Friday, 7:50 AM to 5:00-6:00 PM, with occasional extended hours during peak winter season.

Benefits:

  • Medical, Dental, and Vision insurance.
  • Opportunities for career advancement into managerial roles.
  • Supportive and collaborative work environment

This position offers an excellent opportunity for someone looking to grow within the company and take on a managerial role in the future. If you are a team player with a passion for logistics and customer service, we encourage you to apply.