Tenant Services Coordinator

1 month ago


New York, United States Tandym Group Full time

A nonprofit services organization in New York City is looking to add a new Tenant Services Coordinator to their staff in Brooklyn In this role, the Tenant Services Coordinator will oversee the operation of the Tenant Services Office; coordinate program planning, organize tenant participation in planned activities and workshops, and provides community outreach.

About the Opportunity:

  • Ideal Start Date: ASAP
  • Schedule: Monday to Friday
  • Hours: 9am to 5pm

Responsibilities:

The Tenant Services Coordinator will:

  • Manage the Tenant Services calendar of events for assigned building sites, maximum of 2 building sites
  • Oversee development and implementation of a wide range of programs and activities for residents
  • Recruit and manage tenant and external volunteer opportunities
  • Perform administrative tasks as needed including monthly building newsletter production, monthly reports, etc.
  • Manage program budget
  • Coordinate with Building Management, partner agencies, other programs, and outside agencies
  • Liaise with tenants to address needs and concerns as needed
  • Accompany tenants on off-site excursions or events arranged
  • Serve as tenant contact for questions and concerns; redirect tenants to appropriate staff; keep social service and building management informed of tenant involvement

Qualifications:

  • Bachelor's Degree or equivalent experience
  • 2 years of satisfactory full-time work experience in Human Services or related field, or equivalent education and/or related work experience
  • Excellent writing, interpersonal, and organizational skills
  • Ability to multitask and shift easily between tasks
  • Ability to work with diverse population, including persons with chronic mental illness
  • Outgoing and easily approachable nature preferred
  • Proficiency in using Microsoft Windows, particularly Word Excel, Publisher and Access
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized



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