Service Coordinator

1 month ago


New York, United States Tandym Group Full time

We have a current opportunity for a Service Coordinator - Manhattan on a contract basis. The position will be based in New York. For further information about this position please apply.

About the Opportunity:

  • Start Date: ASAP
  • Schedule: Monday to Friday
  • Hours: 8am to 4pm or 9am to 5pm
  • Caseload: 20 to 30 depending on complexity/workload

Responsibilities:

The Service Coordinator will:

  • Coordinate operations as part of the program management team
  • Support program implementation efforts across the full service region
  • Partner with programs to improve the efficiency and quality of the delivery of services
  • Provide regular feedback to management and liaise with stakeholders regarding program goals and targets, challenges, and key updates as needed
  • Develop Service Coordination team schedules, assignments, target dates and other aspects of assigned work
  • Provide program and professional supervision and works with staff to address areas of improvement and opportunities for professional development
  • Regularly review charts, AWARDS, and other records/systems
  • Ensure project milestones/goals are met while adhering to approved budgets
  • Support timely and accurate documentation of services
  • Prioritize and manage multiple projects simultaneously and following through on issues in a timely manner
  • Assist in the implementation and development of best practices in the field
  • Maintain a small caseload of participants, as needed
  • Perform other duties, as assigned

Qualifications:

  • 3+ years of experience in a Human Services related field
  • Proven expertise in program management and trauma-informed supervision of staff, managers and program operations
  • Experience working with low-income individuals and families; cultural competency and sensitivity in working with persons from diverse populations
  • Experience navigating the complex service systems targeted to low-income families and veterans
  • Solid assessment and documentation skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized

Desired Skills:

  • 2+ years of experience in a Supervisory role
  • Bachelor's Degree in Human Services or related field
  • Bilingual


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