Office Manager

3 months ago


Tempe, United States Briphen LLC Full time
Job DescriptionJob Description

Job Requirements

  • Able to work in our office in Tempe
  • Able to work Full-Time (40hrs) from 8:00am-5:00pm
  • Able to quickly learn multiple software tools - ‘tech-savvy
  • Upbeat, empathetic, cheerful, customer-focused attitude
  • Amazing phone skills
  • Highly organized with strong attention to detail
  • Strong verbal and written communication skills

Ideal Candidate

  • CSR type experience
  • Sales experience
  • Industry knowledge is a plus
  • Remains calm in stressful situations
  • Able to independently problem-solve

Typical Job Duties

  • Answering incoming calls from existing and new clients
  • Expertly recommending service offerings that fit the client’s needs
  • Booking services
  • Collecting payments
  • Assisting in onboarding new clients
  • Building client relationships
  • Responding to calls, emails, and text messages in a timely manner
  • Assisting in coordinating cleaners’ schedules
  • Assisting techs with their assigned clients
  • Keeping client profiles updated
  • Assisting in problem-solving when field issues arise
  • Dispatching vendors and field-support
Company DescriptionFamily owned and operated. Focusing on our culture and quality of serviceCompany DescriptionFamily owned and operated. Focusing on our culture and quality of service

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