Office Manager
3 months ago
Job Requirements
- Able to work in our office in Tempe
- Able to work Full-Time (40hrs) from 8:00am-5:00pm
- Able to quickly learn multiple software tools - ‘tech-savvy
- Upbeat, empathetic, cheerful, customer-focused attitude
- Amazing phone skills
- Highly organized with strong attention to detail
- Strong verbal and written communication skills
Ideal Candidate
- CSR type experience
- Sales experience
- Industry knowledge is a plus
- Remains calm in stressful situations
- Able to independently problem-solve
Typical Job Duties
- Answering incoming calls from existing and new clients
- Expertly recommending service offerings that fit the client’s needs
- Booking services
- Collecting payments
- Assisting in onboarding new clients
- Building client relationships
- Responding to calls, emails, and text messages in a timely manner
- Assisting in coordinating cleaners’ schedules
- Assisting techs with their assigned clients
- Keeping client profiles updated
- Assisting in problem-solving when field issues arise
- Dispatching vendors and field-support
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