Administrative Assistant

3 months ago

Baltimore, United States Kennedy Services Full time
Job DescriptionJob Description

Administrative Assistants (AA) ensure that the eligibility determination process is conducted in a smooth, timely, and systematic manner. AAs greet applicants when they arrive for their appointment, review their application for completion, assist applicants with missing information, and get the applicant into the queue when the application is verified to be complete. Once a determination is made, AAs compile and mail all the necessary eligibility determination documentation, ID Card and program information, and register eligible applicants for the services. AAs are responsible for maintaining complete and accurate hard copy and electronic documentation for all aspects of the application and determination process. AAs must possess strong attention to detail, accurate recordkeeping and multitasking skills, and a commitment to maintaining timely fulfillment of administrative duties.

 

Job Responsibilities include but are not limited to:

· Assists with applicant check-in & photos

· Reviews applications to ensure completion

· Answers general questions and concerns from applicants

· Processes determination decision letters & ID Cards

· Assist with program enrollment

· Follow all Certification Office Operations Manual processes and procedures and provide feedback and recommendations on improving operations and the applicant’s experience,

· Assist with Customer Service Operations, when required

· Other Duties as assigned

 

Working Conditions and Environment:

· The work is performed in an office setting.

 

Minimum requirements:

1. Possess a high school diploma or equivalent; completion of an undergraduate degree or certificate is preferred,

2. Possess a minimum of one (1) year of administrative support experience, or equivalent,

3. Possess strong attention to detail,

4. Possess strong written and verbal communication skills,

5. Possess strong common computer software programs including MS Office suite, CRM software, etc.,

6. Possess ability to multi-task, prioritize and manage time effectively.

Company DescriptionFounded in 1978, Kennedy Services is one of Maryland’s oldest independent, woman-owned staffing services. Over 40 years later we are committed to our original mission to empower clients, talent and community through our service. It is this drive to improve the lives of those with whom we work that serves as our vision.

Our people are the greatest contributor to our success and we attribute our growth to the quality and dedication of our employees. Simply put, we built our business one outstanding employee at a time and we work tirelessly to do the same for our clients. Over 40 years’ industry experience has enabled us to refine our recruiting and staffing processes to place the best candidates in our clients’ most difficult positions. Over the years we have staffed (temp, temp-to-perm, and direct hire) employees of varied skill sets and professions, regularly demonstrating the flexibility necessary to meet the unique needs of each client. Today we serve employers in both the public and private sectors by sourcing and placing talent that facilitates their growth.

As a woman-owned minority business headquartered within Baltimore’s Empowerment Zone, Kennedy Services is certified as a Minority Business Enterprise with the States of Maryland and Virginia, and the City of Baltimore. This status provides increased government contracting opportunities for our client partners, making us an ideal teaming partner for any company bidding government jobs requiring minority participation.

Regardless of whether you are seeking employment opportunities or talent acquisition resources, Kennedy’s expertise and experience provide the strategic advantage to get you to your next level.Company DescriptionFounded in 1978, Kennedy Services is one of Maryland’s oldest independent, woman-owned staffing services. Over 40 years later we are committed to our original mission to empower clients, talent and community through our service. It is this drive to improve the lives of those with whom we work that serves as our vision.\r
\r
Our people are the greatest contributor to our success and we attribute our growth to the quality and dedication of our employees. Simply put, we built our business one outstanding employee at a time and we work tirelessly to do the same for our clients. Over 40 years’ industry experience has enabled us to refine our recruiting and staffing processes to place the best candidates in our clients’ most difficult positions. Over the years we have staffed (temp, temp-to-perm, and direct hire) employees of varied skill sets and professions, regularly demonstrating the flexibility necessary to meet the unique needs of each client. Today we serve employers in both the public and private sectors by sourcing and placing talent that facilitates their growth.\r
\r
As a woman-owned minority business headquartered within Baltimore’s Empowerment Zone, Kennedy Services is certified as a Minority Business Enterprise with the States of Maryland and Virginia, and the City of Baltimore. This status provides increased government contracting opportunities for our client partners, making us an ideal teaming partner for any company bidding government jobs requiring minority participation.\r
\r
Regardless of whether you are seeking employment opportunities or talent acquisition resources, Kennedy’s expertise and experience provide the strategic advantage to get you to your next level.

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