Administrative Assistant

2 months ago

Baltimore, United States PROGRESSIVE LIFE CENTER Full time
Job DescriptionJob Description

Progressive Life Center, Inc. (PLC) is a Black-led organization, providing culturally-sensitivity human services to children, youth and families in the District of Columbia and surrounding Maryland, throughout Greater Philadelphia, and in most of Delaware. PLC’s array of community-based services includes foster care and adoption, independent living for youth aging out of foster care, family preservation, juvenile diversion, and parenting skills training. For more than two decades, PLC has earned accreditation from the prestigious Council on Accreditation (COA) for its demonstration of excellence in the delivery of services and achievement of outcomes. Learn more at plcCommunity.org.

Program Overview

The Foster Care program provides comprehensive long-term temporary child placement services. Children from birth to twenty-years old are placed in the care of trained and certified families while they heal, adjust, and prepare for a permanent home.   While the program collaborates with our loving foster families to ensure that the welfare of each child in our care is the primary concern, the ultimate goal remains a permanent placement—reunification with a biological parent, adoption, or transition to independent.

Position Responsibilities

  • Provide administrative support to the Program Directors, RTL Specialist, and other foster care staff.
  • Provide phone coverage during hours-of-service operation.
  • Respond and serve as program contact for information and questions regarding foster parent support information.
  • Maintain current correspondence with Foster Parents and referral sources.
  • Maintain ITP schedules with consultant Psychologist, Clinical staff, and Social Workers.
  • Serve as liaison to Headquarters and other PLC offices and facilitate program-wide communication.
  • Participate in administrative meetings; actively assist and comply with COA accreditation.
  • Receive visitors, interact with consumers and staff.
  • Sort and distribute mail.
  • Retrieve and distribute facsimiles received.
  • Assist RTL Specialist with maintaining the Baltimore RTL records
  • Manage DHR re-licensure production.
  • Use software applications to produce high-quality correspondence, reports and other documents.
  • Assist with staff meeting preparation, serve as scribe, and maintain meeting minutes.
  • Open and/or close office as necessary.
  • Enter and maintain accurate data into the database system.
  • Other duties as assigned.

Qualifications

  • High school diploma or equivalent.
  • Bachelor’s degree in business administration/management or human services preferred.
  • Administrative support experience.
  • Demonstrated ability to successfully interact with people from diverse backgrounds and varying levels of responsibility.
  • Demonstrated ability to work with a high degree of discretion, personal initiative and autonomy.
  • Attention to detail and strong organizational skills a must.
  • Excellent verbal, written communication and problem-resolution skills required.
  • Must have computer software experience using databases, Microsoft Word, Excel, Access, and PowerPoint.

Benefits

We offer exceptional benefits package with an opportunity for personal and professional growth, which include the following:

  • Fringe Benefits – health, dental, vision, retirement fund, and more...
  • Paid Time Off

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to remain in a stationary position 50% of the time.
  • Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Ability to operate a computer and other office productivity machinery.
  • Ability to position self to stoop, kneel, crouch, or crawl.
  • Ability to frequently communicate with employees/customers/clients; and must be able to exchange accurate information by perceiving the nature of sound, near and far vision, depth perception, providing oral and written information.
  • Ability to frequently move files weighing up to 20 pounds throughout the office space.
  • Ability to be on call and often respond to situations during off hours which can disrupt normal sleep patterns and cause fatigue.
  • Ability to physically restrain children when required and protect the individual in physically confrontational situations.
  • Ability to face a significant amount of emotional stress which can cause related physical stress.

Work Environment

Normal Office Environment


Equal Opportunity Employer

PLC is an equal opportunity employer. PLC does not discriminate in employment on account of race, sex, color, religion, sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military status, or other non-merit-based factors.

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