Technical Support
2 months ago
We are seeking a Technical Support / Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve basic to moderate product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, technical support, field support, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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Technical Program Manager
3 weeks ago
Houston, United States GTN Technical Staffing Full time $100,000 - $125,000Job DescriptionJob DescriptionGTN Staffing is seeking a Technology Program Manager for a direct hire, onsite position in Houston, TX. The Technology Program Manager will be responsible for overseeing and managing our client's technology infrastructure (75 employees, private equity firm with main office in Houston and satellite office in Dallas), must be...
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Technical Support Specialist
7 hours ago
Houston, Texas, United States Insight Global Full timeJob OverviewAt Insight Global, we are seeking a highly skilled Technical Support Technician to join our team. As a Technical Support Specialist, you will be responsible for providing day-to-day technical assistance and support related to operations of computer hardware, software, and network issues with high degree of customer satisfaction, technical...
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Technical Support Specialist
5 days ago
Houston, Texas, United States Insight Global Full timeJob OverviewA prominent healthcare organization is seeking a Technical Support Specialist to enhance their IT support team. This role is pivotal in ensuring seamless operations within the organization.Key ResponsibilitiesEssential Qualifications:2-5 years of experience in a technical support roleProficient in providing hands-on technical assistanceSkilled in...
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Technical Support Analyst
6 days ago
Houston, Texas, United States Intellegens, Inc. Full timePosition Overview: IT Support SpecialistThe IT Support Specialist is primarily responsible for managing service requests and providing exceptional technical assistance. We are seeking a motivated individual with a background in information technology and a minimum of three years of experience in a helpdesk environment. This role is ideal for someone eager to...
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Customer Technical Support
2 weeks ago
Houston, United States Insight Global Full timeRequired Skills and Experience *- Associate's Degree or higher- Customer center experience (technical preferred)- Comfortable with hitting assigned metrics- The ability to operate in a fast paced environment with 80-100 tickets/day- Strong interpersonal skills (quick communicator)- Eagerness to grow within the teamNice to Have Skills and Experience- Help...
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Customer Technical Support
2 weeks ago
Houston, United States Insight Global Full timeRequired Skills and Experience *- Associate's Degree or higher- Customer center experience (technical preferred)- Comfortable with hitting assigned metrics- The ability to operate in a fast paced environment with 80-100 tickets/day- Strong interpersonal skills (quick communicator)- Eagerness to grow within the teamNice to Have Skills and Experience- Help...
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RTU Technical Analyst
6 days ago
Houston, Texas, United States Tundra Technical Solutions Full timeJob Overview:We are seeking a knowledgeable professional to provide high-level support for Measurement Remote Terminal Units (RTUs) utilized in natural gas custody measurement, ensuring precise data collection for operational stakeholders.Key Responsibilities:RTU Proficiency: Offer specialized guidance on Measurement RTUs and related devices (ControlWave,...
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Technical Support Analyst
6 days ago
Houston, Texas, United States Trumpet Behavioral Health Full timePosition Summary As a Technical Support Analyst at Trumpet Behavioral Health, you will be instrumental in delivering technical assistance and ensuring the efficient functioning of our IT systems. Your role will involve addressing support inquiries, diagnosing hardware and software challenges, and upholding our IT infrastructure, all while emphasizing...
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Technical Support Specialist
6 days ago
Houston, Texas, United States Insight Global Full timeJOB OVERVIEWInsight Global is seeking a Technical Support Specialist to join our team. This role involves managing requests through both phone communications and our ticketing system, addressing issues such as user account management, troubleshooting technical problems, and coordinating with higher-level support teams when necessary for server, network, and...
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Technical Program Manager/ IT Manager
3 weeks ago
Houston, United States GTN Technical Staffing Full time $100,000 - $125,000Job DescriptionJob DescriptionGTN Staffing is seeking a Technology Program Manager / IT Manager for a direct hire, onsite position in Houston, TX. The Technology Program Manager will be responsible for overseeing and managing our firm's technology infrastructure, ensuring the seamless operation of our network systems. Reporting directly to the CFO, this...
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Technical Support Analyst
7 hours ago
Houston, Texas, United States The Brixton Group, Inc. Full timePosition Overview:Role: Tier II IT Support SpecialistLocation: HybridJob Type: Contract-to-HireKey Responsibilities:Effectively install, configure, and maintain desktop computers, laptops, printers, and other related hardware.Utilize remote access tools to assist users located in various environments, ensuring prompt resolution of technical issues.Support...
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Solmate Technical Support
2 days ago
Houston, United States Soltec Power Holdings Full timeJob DescriptionJob DescriptionLet us power your greatest storySoltec is a globally integrated photovoltaic company with a sustainable business model. We believe that our energy comes from our people. We are seeking exceptional, bright, and talented individuals to join our team.At Soltec, we are convinced that this is the beginning of a new era. We have a...
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Technical Support Analyst
5 days ago
Houston, Texas, United States Spartan Energy Full timeJob OverviewSpartan Energy is seeking a dedicated IT Support Specialist to enhance our technical support operations.Qualifications• Bachelor’s degree in Computer Science or a related field, or a minimum of 3 years of relevant experience.• Proficient in Microsoft Office Suite.• Strong technical aptitude with exceptional verbal and written...
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Technical Support Specialist
6 days ago
Houston, Texas, United States AMSYS Innovative Solutions, LLC Full timeKey Responsibilities:Set up, configure, and maintain desktop computers, laptops, printers, and other related hardware, including remote access devices.Utilize remote support tools to assist users located in various environments, including remote offices and home offices.Employ advanced troubleshooting skills to identify, resolve, and follow up on...
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Technical Support Engineer
6 days ago
Houston, Texas, United States Tait North America Full timeRole OverviewThe Field Services Engineer (FSE) is responsible for delivering exceptional technical assistance to clients utilizing Tait radio solutions. This position involves mentoring and guiding fellow engineers, customers, and dealers to ensure a high standard of service.The FSE acts as the main technical liaison between clients and Tait North America,...
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Technical Support Specialist
6 days ago
Houston, Texas, United States Wright Business Technologies Full timeInternal Support TechnicianThe Internal Support Technician plays a crucial role in delivering outstanding customer service and technical assistance within network systems. This position entails diagnosing and resolving IT challenges remotely, while also providing support to field technicians as necessary.Core Responsibilities:Respond to incoming inquiries...
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Technical Support Rep
3 months ago
Houston, United States ResourceMFG Full timesummary Are you looking for full-time work with a great company?? We have an immediate need! Full-Time Technical Support Reps Needed: 8am-5pm (Monday-Friday) Duties include but are not limited to: Provides technical and sales support to consumers, dealers and sales reps to ensure efficient and accurate quality service relating to our products, their...
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Technical Support Specialist
6 days ago
Houston, Texas, United States Pierce Technology Corp Full timePosition OverviewWe are seeking a dedicated Help Desk Technician to join our team at Pierce Technology Corp. This role is essential in ensuring seamless technology operations and providing exceptional support to our users.Key ResponsibilitiesAddress, prioritize, and manage incoming Service Desk inquiries in line with established service-level agreements...
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Technical Support Analyst
6 days ago
Houston, Texas, United States Piping Technology & Products, Inc. Full timePosition OverviewPiping Technology & Products, Inc. is a dynamic and expanding American manufacturer specializing in the production and supply of unique piping solutions for clients globally. With a vast operational footprint and a dedicated workforce exceeding 600 individuals, our company is at the forefront of innovation in pipe supports, expansion joints,...
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Technical Support Specialist
14 hours ago
Houston, Texas, United States Edward Law Group Full timeJob OverviewThe Edward Law Group is experiencing growth and is in search of a dedicated Technical Support Specialist to enhance our team.We seek a committed IT professional who excels in troubleshooting various technical issues related to hardware, software, printers, and internet connectivity. Attention to detail and the ability to deliver timely solutions...