Service Coordinator

1 month ago


Portland, United States Ace Industries, Inc. Full time
Job DescriptionJob Description

Division: 132 - POR-SVC

Position: Service Coordinator

Reports To: Branch Manager

Employee Type: Full-time

Pay Range: $17.00-$22.00 an hour

 

Job Purpose:

A Service Coordinator assist with managing all personnel and administrative aspects of the branches overhead crane service work. The Service coordinator will field varying types of service requests from customers. The service requests will require the Service Coordinator to be efficient and resourceful with dispatching technicians, order entry, reviewing reports and procurement. The position is vital to providing support to other Ace team members and our customers. Administrative duties include HR assistance, safety and fleet services support.

Essential Duties:

  • Collaborate with Ace technicians and other team members on customer work requests
  • Evaluate and make recommendations regarding required repairs or inspections
  • Maintains rapport with customers by examining work requests, identifying solutions, suggesting improved methods and techniques
  • Builds and maintains customer confidence by maintaining good response times, informing customer of problems, and completing work in a timely manner
  • Review reports for grammar errors, regulation accuracy, and other crucial info
  • Research inspections via computer application and renew recurring inspections
  • Confirm completion of service work and invoice jobs
  • Perform HR, safety and fleet administration duties
  • Maintain professional presentation, timeliness, appearance, and organization in all areas

Required Skills and Knowledge:

  • Ability to work under pressure and deadlines
  • Ability to work independently
  • Ability to analyze information and problem solve
  • Excellent communication skills
  • Excellent customer service
  • Understanding of computer applications such as excel and windows
  • Excellent computer skills
  • Quality and results driven
  • Safety oriented
  • Team player

Equipment used to perform job:

Basic office equipment which will include a cell phone, computer, multiple monitors, and computer applications

Physical demand requirements and demand level:

Light physical work with ability to sit for long periods

Environment:

Indoor office work

Hours worked:

  • 45 hours per week
  • 9 hour shift, one shift per day
  • Overtime will be on an as-needed basis
Company DescriptionAce Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. Ace has fully stocked warehouses, service centers, and sales offices in 25 different locations nationwide. Ace’s e-commerce site provides thousands of material handling products to a nationwide customer base. These include technical resources that allow users to source repair parts and accessories for critical infrastructure equipment that keep the backbone of our country running.Company DescriptionAce Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. Ace has fully stocked warehouses, service centers, and sales offices in 25 different locations nationwide. Ace’s e-commerce site provides thousands of material handling products to a nationwide customer base. These include technical resources that allow users to source repair parts and accessories for critical infrastructure equipment that keep the backbone of our country running.

  • Portland, Oregon, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled and compassionate Clinic RN to join our team at Providence Service. As a key member of our healthcare team, you will provide comprehensive nursing care to patients in an ambulatory care environment, utilizing your expertise to assess, identify, plan, implement, and evaluate all aspects of care and teaching...

  • Service Coordinator

    1 week ago


    Portland, Oregon, United States Peterson Full time

    Make Your Impact Count. At Peterson, we collaborate with our clients to shape the future. For over 85 years, our team's efforts have influenced the communities we inhabit, where we nurture our families and flourish. The legacy of Peterson is woven into every facet of our society. From infrastructure projects to emergency power solutions, we are an integral...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:The Patient Care Coordinator (PCC) serves as the initial point of interaction for patients or visitors, whether in person or via telephone. This role is crucial in upholding a high standard of patient satisfaction through outstanding customer service. Our Commitment:Our healthcare professionals and support staff are dedicated to crafting a...


  • Portland, United States College Housing Northwest Full time

    Facilities Services Coordinator Overview:  The Facilities Services Coordinator will provide the Maintenance Team, residents, vendors, and staff with administrative support to ensure successful completion of maintenance-related work orders, resident inquiries, and larger projects at College Housing Northwest (CHNW) communities. You will assist in planning...

  • Team Coordinator

    2 months ago


    Portland, United States Hope Community Support Service Full time

    Job DescriptionJob DescriptionTeam CoordinatorPosition: Team CoordinatorReports To: Program AdministratorFLSA Status: ExemptSupervises: StaffSchedule of Employment: 5 days a week.Hours: 8 hours/days (8AM to 4PM)Job DetailsDescriptionHope Community Support Services LLC, HCSS employees and volunteers take pride in the impact they have on the people they serve....


  • Portland, Oregon, United States Providence Service Full time

    Position Overview:The Senior Emergency Services Technician plays a pivotal role in the operations of the Emergency Department. This full-time position entails overseeing the daily activities of Emergency Technicians and ensuring that all protocols are adhered to.Key Responsibilities:1. Supervise and guide the Emergency Technicians, ensuring optimal...

  • Team Coordinator

    2 months ago


    Portland, United States Hope Community Support Service Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insuranceTraining & developmentVision insuranceTeam CoordinatorPosition: Team CoordinatorReports To: Program AdministratorFLSA Status: ExemptSupervises: StaffSchedule of Employment: 5 days a week.Hours: 8 hours/days (8AM to 4PM)Job DetailsDescriptionHope Community Support Services LLC, HCSS...


  • Portland, Oregon, United States Providence Health & Service Full time

    About the RoleThe Administrative Assistant plays a vital role in supporting the operations of Providence Health & Service. As a key member of our team, you will be responsible for providing exceptional administrative support to our staff and ensuring the smooth day-to-day functioning of our facilities.Key ResponsibilitiesProvide skilled receptionist and...


  • Portland, Oregon, United States PM Hotel Group Full time

    Guest Services CoordinatorWe are looking for a personable and enthusiastic individual to fill the role of Guest Services Coordinator at PM Hotel Group. As the initial point of interaction for our visitors, you will ensure exceptional service throughout their stay. Your key responsibilities will encompass:Maintaining clear and professional communication in a...


  • Portland, Oregon, United States PM Hotel Group Full time

    Guest Services CoordinatorWe are looking for a personable and engaging individual to take on the role of Guest Services Coordinator at PM Hotel Group. As the initial point of interaction for our visitors, you will ensure exceptional service throughout their stay. Your key responsibilities will encompass:Maintaining clear and professional communication in a...


  • Portland, Oregon, United States PM Hotel Group Full time

    Guest Services CoordinatorWe are looking for a personable and enthusiastic individual to take on the role of Guest Services Coordinator at PM Hotel Group. As the initial point of interaction for our visitors, you will be responsible for delivering outstanding service throughout their stay. Your key duties will include:Engaging with guests in a clear and...

  • CBO Coordinator

    4 weeks ago


    Portland, United States InterDent Service Corporation Full time

    InterDent is a well established and growing organization supporting 180 dental offices across 8 western states, primarily under the brands of Gentle Dental and SmileKeepers.   At InterDent, our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral...


  • Portland, Oregon, United States Portland Rescue Mission Full time

    Culinary Services CoordinatorOVERVIEWPortland Rescue Mission is in search of a dedicated Culinary Services Coordinator. This individual will embody diligence, collaboration, and a commitment to training as they integrate into a Christ-centered team known for its exceptional culture and dedication to serving others.EMPLOYMENT DETAILSStatus: Full-Time,...


  • Portland, Oregon, United States Emerging Health Full time

    Job DescriptionAs we expand our services, we are looking for a dedicated Enteral Coordinator to become a vital part of our expert team.About Emerging HealthEmerging Health is a pharmacy and infusion center focused on delivering outstanding patient experiences and healthcare solutions. We provide private infusion suites and are committed to enhancing our...


  • Portland, United States Providence Health & Service Full time

    Description Principal Service Engineer IS, Service Owner - *hybrid within the Providence footprint of states (WA, OR, CA, MT, NM, TX, AK) We are looking for a Principal Service Engineer to act as service owner for our highly secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment. This service owner will be the main contact for...


  • Portland, United States Innovative Housing, Inc. Full time

    Innovative Housing, Inc. (IHI) is a nonprofit housing provider that has served low-income households in the Portland metro region since 1984. We are a small, efficient team of mission-driven individuals doing great things. IHI’s residents represent many different communities and lived experiences and we strive to have our staff reflect this diversity. ...


  • Portland, Oregon, United States Bags Inc. Full time

    Job SummaryBags Inc. is seeking a highly organized and detail-oriented Airport Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our wheelchair and walker services.Key ResponsibilitiesCoordinate the receipt and processing of tickets for wheelchair and walker...


  • Portland, Oregon, United States Ace Industries, Inc. Full time

    Job OverviewDivision: 132 - POR-SVCPosition: Service Operations CoordinatorReports To: Branch ManagerEmployee Type: Full-timeCompensation: $17.00-$22.00 per hourRole Objective:The Service Operations Coordinator plays a crucial role in overseeing all personnel and administrative functions related to the branch's overhead crane service operations. This...


  • Portland, United States Providence Service Full time

    Description Lead Food Service Attendant at Providence St. Vincent's Medical Center- Full-Time Schedules Available! $2,000 hiring/sign-on bonus for eligible external hires that meet required qualifications and conditions for payment. What to know what's like to work at Providence? Click here! Providence...


  • Portland, United States Ben Bridge Jeweler Full time

    We have been in business for 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-six store locations across the United States. We are committed to serving our customers with quality jewelry that will be a memorable experience for generations. Jewelry is more than just an adornment. It is a means of expression,...